Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,584 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,584 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good to use do want there say and keep my price down”

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Posted 1 year ago

“Good to use do want there say and keep my price down”

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Posted 1 year ago

“It's a very easy process to renew my vehicle insurance, and a very competitive price and cheaper than last year”

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Posted 1 year ago

“Very straightforward and helpful on the phone if needed.”

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Posted 1 year ago

“I was dealt with very quickly and Dial Direct was very patient with me as at one time I was not at home for them to contact me for pictures I would recommend you to other people”

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Posted 1 year ago

“So easy dealing online - but the telephone service was also excellent and my queries were resolved without any hitches. Very courteous lady dealt very professionally with me. Thank you and hopefully we will renew again next year - for the 4th year in a row”

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Posted 1 year ago

“Very helpful and informative staff.”

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Posted 1 year ago

“Easy to renew the policy”

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Posted 1 year ago

“My insurance actually came down after being with them for a year. Fortunately I've not had to use the service but they have impressed me with my new quote.”

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Posted 1 year ago

“Great price covers all that i wanted and hassle free renewal and cheaper than the previous year please keep it up in 2025 thank you for the service.”

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Posted 1 year ago

“Renewal price was better than comparison sites, easy process with no bother”

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Posted 1 year ago

“Gave me the answers I was looking for. No fuss just facts”

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Posted 1 year ago

“Excellent customer service, nothing is too much trouble”

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Posted 1 year ago

“easy to renew good price”

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Posted 1 year ago

“Renewal quote was better than quotes from Comparison Websites”

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Posted 1 year ago

“Easy easy site to use always good value and prompt communications.”

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Posted 1 year ago

“Sent me a renewal price with plenty of time to look at other options, but I didn’t hesitate In renewing my policy straight away as i thought it was a good price.”

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Posted 1 year ago

“Always easy to deal with. They don’t harass you and you never have any issues with them.”

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Posted 1 year ago

“I have been with Dial direct for many years and received excellent customer care.”

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Posted 1 year ago

“Totally hassle free and on time - great service and hopefully will continue in future years. BB”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,584 reviews