Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,054 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my annual renewal quote as usual, compared with all the other sites. Back to Dial Direct and they beat the cheapest price of the others, plus everything I needed without the hassle of filling in further forms and silly questions. Great service.”

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Posted 1 year ago

“Very easy to renew and competitive”

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Posted 1 year ago

“Good service. Reasonable prices. Website straightforward”

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Posted 1 year ago

“Excellent service and good prices, will continue to use there service.”

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Posted 1 year ago

“Good quality insurance cover at a reasonable price with excellent customer service.”

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Posted 1 year ago

“Good service and good price”

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Posted 1 year ago

“Easy to renew my insurance on line, had a problem with my car at the weekend the RAC came out to sort it , no problem they where great.”

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Posted 1 year ago

“Very happy and straightforward”

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Posted 1 year ago

“it's my second year with Dial Direct and happy to continue. Great customer service, reminding when insurance due for renewal, can say very good price followed by competitive quote giving plenty of time to compare and very easy renewal process.”

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Posted 1 year ago

“Brilliant insurance”

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Posted 1 year ago

“Great service highly recommended for car insurance.”

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Posted 1 year ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving plenty of time to compare. Very easy to renew and happy with renewal price.”

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Posted 1 year ago

“Very happy with the service I would recommend you to someone else if asked.”

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Posted 1 year ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving ample time to research options available.”

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Posted 1 year ago

“Very good service have been with them for years.”

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Posted 1 year ago

“Excellent sorted my car insurance out with NO PROBLEMS Also last year my car broken down i did have breakdown with dial direct and there SORTED EVERYTHING OUT WITH NO PROBLEMS EXCELLENT AND FRIENDLY”

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Posted 1 year ago

“I have been with Dial Direct for many years. Good friendly staff,very helpful, good price on car insurance, the very best I had,⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Dial Direct is the most helpful insurance company I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer.”

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Posted 1 year ago

“Very efficient service when our car broke down.”

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Posted 1 year ago

“Happy with service”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,054 reviews