Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,055 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with service”

Helpful Report

Posted 1 year ago

“Renewal quote was a lot less than any other quite and hadn't increased by much at all.”

Helpful Report

Posted 1 year ago

“been with you know for 3 years both car and contents allways had good service from you and good prices now my son has also been with you for 2 years car also had good srvice and prices”

Helpful Report

Posted 1 year ago

“Great recent experience without any hassle or stress.”

Helpful Report

Posted 1 year ago

“This is my second year and I have not had any problems with them.”

Helpful Report

Posted 1 year ago

“Been with them for a few years now and have not had a problem.”

Helpful Report

Posted 1 year ago

“Very Helpful and efficient service absolutely no complaints very good price thank you”

Helpful Report

Posted 1 year ago

“I’ve been with dial direct a few years now and have never had a problem with them, highly recommend them,”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“I have found, Dial Direct Insurance, Very perfessional and so very helpful. I would be very happy to recommend them to anyone who is looking for insurance.”

Helpful Report

Posted 1 year ago

“First class service no over inflated prices”

Helpful Report

Posted 1 year ago

“Good customer service, fair prices and prompt attention.”

Helpful Report

Posted 1 year ago

“Good price, like monthly thank you texts”

Helpful Report

Posted 1 year ago

“They were professional and very helpful.”

Helpful Report

Posted 1 year ago

“Very competitive prices, have been with Dial Direct for about 6 years , never had any problems with them.”

Helpful Report

Posted 1 year ago

“We’ve dealt with them for many years and always found them to be most helpful. Accommodating to our needs, particularly so as pensioners in this economic climate. I’d like to say thank you to them.”

Helpful Report

Posted 1 year ago

“My 2nd year with having Car insurance with Dial Direct & again, a great service / Policy at a great competitive price, but the best satisfaction of all, on the day of my renewal was the Agent I spoke with (I cannot remember his name sad to say) & he was excellent, friendly & efficient.........10/10”

Helpful Report

Posted 1 year ago

“Found your advisor very helpful and friendly. Could not flaut him.janetquantrill@hotmail.co”

Helpful Report

Posted 1 year ago

“Friendly and efficient staff with excellent service”

Helpful Report

Posted 1 year ago

“Absolutely brilliant couldn't help me enough. Great people. Thanks.”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,055 reviews