Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,162 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted out my insurance out and keep my on road bysorting it out”

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Posted 1 year ago

“Great firm. Absolutely no problems.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“you keep me imformed about my insurance”

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Posted 1 year ago

“I can not fault dial direct, low cost and very good renew price, no hassle at all”

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Posted 1 year ago

“Straightforward to renew and relatively good on price. Communication very good throughout.”

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Posted 1 year ago

“No issues from start to finish. Clear and concise in every aspect”

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Posted 1 year ago

“By giving me an up to date quote after they sent me an automated quote when my policy was due to see if it could be cheaper which it was.”

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Posted 1 year ago

“Really helpful and reassuring. Both staff were very thorough. Great customer service”

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Posted 1 year ago

“They go the extra mile to help with a great attitude.”

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Posted 1 year ago

“Renewed my policy again small increase in payment from last year. Still cheaper than other companies on compare sites”

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Posted 1 year ago

“an insurer that gives more and help when needed.”

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Posted 1 year ago

“Always feel safe knowing I am unsure d with you”

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Posted 1 year ago

“By giving me a great price on my car insurance , and it was first class on the service. Thanks again long standing customer!”

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Posted 1 year ago

“Service was excellent, had leak in airing cupboard, came within a few hours, very nice young man soon had it fixed.”

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Posted 1 year ago

“Just renewed my insurance with Dial Direct and very happy with the minimal increase. I've also had a chat with their customer service lady who was friendly and helpful”

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Posted 1 year ago

“Ease of use good price”

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Posted 1 year ago

“No nonsense service”

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Posted 1 year ago

““Easy renewals. Good value for money”

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Posted 1 year ago

“Very competitive price - renewal was cheaper than offered on comparison sites. Easy renewal process.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,162 reviews