Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,055 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've recently renewed my car insurance with Direct Dial, excellent friendly service and they matched other quotes.”

Helpful Report

Posted 1 year ago

“Renewal quote good and very easy to sign up👍 The best test of an insurance company is how they deal with a claim. No experience of this yet thank God 🙏👍”

Helpful Report

Posted 1 year ago

“Always pleasant and willing to help you get the best policy for you”

Helpful Report

Posted 1 year ago

“Haven't had to claim. Easy to get cover with no nonsense or hassle just covered from the date requested”

Helpful Report

Posted 1 year ago

“Quick and simple to insure my car for another year but obviously the prices have gone up everywhere and I was offered a better price than others so decided to stay .”

Helpful Report

Posted 1 year ago

“Was simple to renew”

Helpful Report

Posted 1 year ago

“with Dial Direct I do have a peace of mind.”

Helpful Report

Posted 1 year ago

“Excellent service and great value.”

Helpful Report

Posted 1 year ago

“Although the 2nd year premium was up it was still cheaper than alternative quotes. Not had to have any more dealings so can't comment on that.”

Helpful Report

Posted 1 year ago

“First class service”

Helpful Report

Posted 1 year ago

“Easy and seamless renewal with a very competitive insurance quote”

Helpful Report

Posted 1 year ago

“Very quick and efficient service at all times, and competitive prices.”

Helpful Report

Posted 1 year ago

“Reasonable quote given to re-new my yearly car insurance. Up to date e-mail keeping me informed of my renewal.”

Helpful Report

Posted 1 year ago

“Competitive price. Helpful staff. Renewed several times now. The best company I have used,”

Helpful Report

Posted 1 year ago

“You are amazing I’m willy satisfied you doing a brilliant job thanks 🙏”

Helpful Report

Posted 1 year ago

“been with them two years very good service quick and easy”

Helpful Report

Posted 1 year ago

“I’ve been with Dial Direct for a few years now and I find it’s easy to arrange, competitively priced and hassle free. I thoroughly recommend them.”

Helpful Report

Posted 1 year ago

“Excellent service, Very efficient and a fantastic insurance renewal price”

Helpful Report

Posted 1 year ago

“Renewed my insurance gone down slightly, so very happy with this company.”

Helpful Report

Posted 1 year ago

“Considering some of the quotes received, and taking into account all insurances have increased ( not necessarily in small amounts) was satisfied this was the best I could get and been with them for 3/4 years now. Luckily never had to claim, so nothing else to comment on.”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,055 reviews