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Dial Direct Reviews

4.3 Rating 3,055 Reviews
83 %
of reviewers recommend Dial Direct
4.3
Based on 3,055 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult

Write Your review

each year smooth renewal no headache
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Posted 1 year ago
Second year with Direct Dial. Quote came 3 weeks before renewal date and offered a good price. All documents easily accessed on line
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Posted 1 year ago
Price for renewal very competitive I would recommend them
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Posted 1 year ago
Been with direct dial for years always very helpful no problems dealing with the company
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Posted 1 year ago
Been with direct dial for years always very helpful no problems dealing with the company
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Posted 1 year ago
Been with direct dial for years always very helpful no problems dealing with the company
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Posted 1 year ago
I am very, very happy with the way I am treated by Dial Direct and how they keep in touch and keep me updated with the information I need to know. I was given enough notice of my insurance renewal date, in order for me to look around for a better price or with an alternative provider. I did have a look around, but after doing so, I was more than happy to stay with Dial Direct for those reasons and many more. They are very courteous on the phone, educated in their products and easy to access and my policy is so easy to read. I will be looking for them to give me a quote for my home insurance too, on its annual expiry. I highly recommend Dial Direct to both friends and family.
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Posted 1 year ago
Customer service is brilliant, competitive prices. Very pleased with the level of service 👍😊
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Posted 1 year ago
Easy to compare on line good rice too
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Posted 1 year ago
Very competitive quote. No hassle.
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Posted 1 year ago
Very good communiation.. and excellent deal . Policy is especially clear despite increase this year with increased insurance protection I believe .. and still good costing and protection.
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Posted 1 year ago
Renewal was cheaper that any comparison site could offer. A phone call got it down further to a more sensible year-on-year increase.
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Posted 1 year ago
Dial Direct are always very polite & helpful in many ways. Nothing is too much trouble & they give the best prices in these very trying times. Nowhere else I would want to be
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Posted 1 year ago
Brilliant... Good communication...
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Posted 1 year ago
Very happy with negotiated renewal price following no claims, albeit the price took into account inflation. Very competitive having shopped around. Well done Direct D!
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Posted 1 year ago
The quote I received from Dial Direct for my van insurance was half the price I had been paying my former insurers and the cover was the same
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Posted 1 year ago
I received my renewal quote which was higher than the previous year for my home contents insurance so I rang customer service and they managed to almost cut the price in half from the renewal quote, customer service were very friendly and efficient so I renewed my contents insurance for the possible 10th year running.
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Posted 1 year ago
Cheap renewal price
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Posted 1 year ago
Very happy with price and service
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Posted 1 year ago
Am happy with the general service received.
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Posted 1 year ago
Dial Direct is rated 4.3 based on 3,055 reviews