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Dial Direct Reviews

4.3 Rating 3,055 Reviews
83 %
of reviewers recommend Dial Direct
4.3
Based on 3,055 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Renewal quote was only £20'ish more than last year so why change what isn't broken this is our 3rd year with Dial Direct very happy
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Posted 1 year ago
Renewal arrived promptly and the quote was only £40 increase on last year so was quite happy with that especially as we srebith elderly.
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Posted 1 year ago
Definitely the best cover I could get for the price.
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Posted 1 year ago
Customer service is first class and Dial Direct is easy to contact. I’ve been a loyal customer for many years and found them to be quick and efficient. My price this year for the maximum permitted (9 years) no claims bonus was higher than expected though probably due to the cost of living crisis. Other than that I’m a happy customer.
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Posted 1 year ago
good service
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Posted 1 year ago
good service
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Posted 1 year ago
No problems so far
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Posted 1 year ago
Everything went well thank you very much 😄
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Posted 1 year ago
So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial
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Posted 1 year ago
Simple to renew, very competitive price too
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Great prices,good customer service,should have found Dial direct a long time ago.
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Posted 1 year ago
Price, easy renewal and user friendly website.
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Posted 1 year ago
Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers
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Posted 1 year ago
Great service at a great price
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Posted 1 year ago
Easy to renew and at good value.
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Posted 1 year ago
Quick and efficient Happy customer
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Posted 1 year ago
Giving us as a customer who has used them over a long period a good price reflecting our no claims status.
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Posted 1 year ago
Been a customer for several years, easy to renew with competitive prices.
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Posted 1 year ago
2nd year with Dial Direct easy to renew & competitive price
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Posted 1 year ago
Dial Direct is rated 4.3 based on 3,055 reviews