Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,162 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased no major increases in price this year also easy to change details etc on the web sight Very pleased”

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Posted 1 year ago

“Good service and no hassle!”

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Posted 1 year ago

“Friendly and helpful staff when I renewed my Policy. Very clear explanations and service in providing documents were as promised. Highly recommended Company to deal with.”

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Posted 1 year ago

“Good price and cover; the renewal was easy and fast”

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Posted 1 year ago

“Helpful service”

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Posted 1 year ago

“Fast , efficient renewal. Also had to amend one thing and was easy to do. Great price and cover.”

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Posted 1 year ago

“Very pleased with my renewal price .”

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Posted 1 year ago

“Car insurance renewal quote was far better than results on comparison websites Versy easy to navigate website and download documents”

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Posted 1 year ago

“They tend to keep prices down and give you good value for money. I havent had to get in touch so dont know on that side but communication though text is good when my insurance needed replaning send documents over via emal...so yes good company...good prices.”

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Posted 1 year ago

“Customer service was very helpful and gave me a good deal on renew.”

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Posted 1 year ago

“Easy to navigate Website. No claims made so am unable to comment on that but the actual choosing my home insurance with Dial Direct was very easy online. Thank you”

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Posted 1 year ago

“Have been with Dial Direct for many years and found them competitively priced. Available to speak when needed especially around renewal time but able to view all documents on your online account. Recommended.”

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Posted 1 year ago

“I was due for renewal and was looking around. Dial direct were able to give me a brilliant quote.”

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Posted 1 year ago

“the renewing of my car insurance was very easy,well done”

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Posted 1 year ago

“As an elderly person I am very happy with my car insurance premiums Easy to get into contact with and I admit I have shopped around but have found nothing better than Dial Direct n”

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Posted 1 year ago

“Very good service, very good prices All you need many thanks.”

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Posted 1 year ago

“Always someone efficient and polite to talk to. But best of all best price around”

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Posted 1 year ago

“Excellent customer service good price”

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Posted 1 year ago

“They were polite and easy to talk to competitive prices.”

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Posted 1 year ago

“Very happy with Dial Direct. After having an extortionate renewal quote which I paid they phoned me with a new quote and gave me a rebate. I was very surprised and happy with the outcome.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,162 reviews