Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,052 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of setting up insurance at a very competitive price and fair increase in renewal quote. Would definitely recommend.”

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Posted 1 year ago

“Excellent patience & knowledge of the policy I required,from the customer service department.Thank you.”

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Posted 1 year ago

“Your rep found me a much better deal”

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Posted 1 year ago

“Easy to renew my Van Insurance. Very good customer service.”

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Posted 1 year ago

“Very good company no problem renewing every year”

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Posted 1 year ago

“Affordable insurance, renewal price was reasonable and meant no searching for replacement providers.”

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Posted 1 year ago

“Very Good Service, easy to renew year after year, price is always competitive.”

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Posted 1 year ago

“Renewal was cheaper than Quidco search.”

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Posted 1 year ago

“Easy to apply on line with quick response with quotes, Requirements meet with a good cover at a fair price, have used for 6 consecutive years now and will hopefully continue to.”

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Posted 1 year ago

“Very good service will keep using the company”

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Posted 1 year ago

“Great service competitively priced 😊”

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Posted 1 year ago

“Great price agent most helpful”

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Posted 1 year ago

“Price service easy to contact”

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Posted 1 year ago

“Excellent service & most helpful”

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Posted 1 year ago

“"Greatvprice for insurance and very easy to arrange .a great service "”

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(Van Insurance) - Posted 1 year ago

“The service that Dial Direct offer is excellent in every way.”

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Posted 1 year ago

“Very good service, I contact live chat with someone very humble and very helpful also patient with me explain to them they understand me very clear .i couldn’t phone cos I am hard of hearing thank u”

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Posted 1 year ago

“Straight up front precise with details coverage clear from outset I have been offered car insurance at a price that is reasonable , with honest and trustworthy dealings I will let Dial Direct cover me without a second of doubt, great service professional to the last. JJ”

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Posted 1 year ago

“Great price. Easy to deal with. Recommended.”

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Posted 1 year ago

“Always give a great price on my Van Insurance with all my requirements & are very competitive with prices on comparison web sites. Customer service is great as well as going through my insurance requirements with 100% effort.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,052 reviews