Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,329 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quote I received was quite competitive and offered the best terms for renewal”

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Posted 1 year ago

“Reasonably priced. Good communication regarding renewal.”

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Posted 1 year ago

“Always a good service”

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Posted 1 year ago

“Really helpful and reasonably priced”

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Posted 1 year ago

“Very easy renewal process good price highly recommend”

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Posted 1 year ago

“A refreshing change to find an insurance company that doesn't inflate the annual premium. Easy renewal and no need to search comparison websites as the price actually went down. Brilliant”

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Posted 1 year ago

“Really easy to set up insurance and great communication at renewal - my insurance cost went down this year and competitive price. I haven't had to use my insurance but feel happy knowing there is a 24 hour helpline.”

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Posted 1 year ago

“Good price, always keeping me updated with texts and emails. Excellent company.”

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Posted 1 year ago

“Simple and easy 2 insure my van and car”

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Posted 1 year ago

“This was a surprising find on Go Compare. Also, this company is far ahead of any other insurance company. They reward you for staying with them”

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Posted 1 year ago

“Excellent all round from purchasing of insurance to customer service and with the added bonus of RAC recovery😃”

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Posted 1 year ago

“Very competitive price”

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Posted 1 year ago

“Great cover at a good price, very easy to deal with even for me who is not good with technology”

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Posted 1 year ago

“I like you serving”

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Posted 1 year ago

“Cheaper renewal price than last year. Very happy!”

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Posted 1 year ago

“dial direct good service providers 10 out of 10 well dune”

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Posted 1 year ago

“Good communication”

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Posted 1 year ago

“Been with them for a couple of years price went up but got a better price than on a comparison site,that will do me.”

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Posted 1 year ago

“Very good as always”

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Posted 1 year ago

“Fairly happy, haven't been with them long to really know.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,329 reviews