Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,412 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was grateful to speak to a person and not just fill things in on the computer. There was a slight hiccup but when I rang back the necessary amendments were immediately made. The price was competitive. I hope I never have to call on my insurance but I hope if I do everything will be just as straightforward.”

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Posted 1 year ago

“Always filled my requirements within budget, thank you”

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Posted 1 year ago

“It gave me a terrific quote with extras such as motor legal protection, protected no claims bonus and breakdown cover”

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Posted 1 year ago

“I found Dial direct pretty cheap , and with all whistles and bells , so happy with cost.”

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Posted 1 year ago

“cheaper than all the others and always happy to help with enquiries”

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Posted 1 year ago

“Dial Direct fixed my damaged car after a bad accident. Their service was excellent and would recommend them before other insurance companies. Try them for yourself.”

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Posted 1 year ago

“A very good firm to deal with a good price and good coverage”

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Posted 1 year ago

“Good renewal price.”

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Posted 1 year ago

“Good renewal price for car”

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Posted 1 year ago

“A very competitive premium”

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Posted 1 year ago

“Renewal was cheaper than last year, also cheaper than go compare. And a great Web page to charge things 👍”

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Posted 1 year ago

“Direct Dial gave me a reasonable and competitive renewal quotation and they were very helpful, polite and understandable on the telephone when I renewed.”

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Posted 1 year ago

“Reliable and affordable”

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Posted 1 year ago

“Excellent service and pricing”

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Posted 1 year ago

“Always friendly”

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Posted 1 year ago

“Supper customers service, even when you have an accident they are realy helpful.”

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Posted 1 year ago

“Very happy with the price and ease to renewing my policy. I now have two vehicles with you company and maybe a third vehicle in the future.”

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Posted 1 year ago

“Been with Dial direct for a few years, check on comparison sites every year, yet to find a company with a better offer to match Dial direct. Would recommend to anyone.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“As a 79 year old driver i have for the past two years had my car insurance with Dial Direct and found them to be as good if not better than most insurance companies they are easy to deal with and the insurance quote was to my satisfaction 5 star al round.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,412 reviews