Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 2,981 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 2,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sorted my car insurance out with NO PROBLEMS Also last year my car broken down i did have breakdown with dial direct and there SORTED EVERYTHING OUT WITH NO PROBLEMS EXCELLENT AND FRIENDLY”

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Posted 1 year ago

“I have been with Dial Direct for many years. Good friendly staff,very helpful, good price on car insurance, the very best I had,⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Dial Direct is the most helpful insurance company I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer.”

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Posted 1 year ago

“Very efficient service when our car broke down.”

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Posted 1 year ago

“Happy with service”

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Posted 1 year ago

“Renewal quote was a lot less than any other quite and hadn't increased by much at all.”

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Posted 1 year ago

“been with you know for 3 years both car and contents allways had good service from you and good prices now my son has also been with you for 2 years car also had good srvice and prices”

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Posted 1 year ago

“Great recent experience without any hassle or stress.”

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Posted 1 year ago

“This is my second year and I have not had any problems with them.”

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Posted 1 year ago

“Been with them for a few years now and have not had a problem.”

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Posted 1 year ago

“It's not easy,with break down ,not be able to speak to some one ,he was helpful when I spoke to someone,I would been able to drive in my car, because it was amber warning,long wait,got it fixed next day.carol watson”

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Posted 1 year ago

“Very Helpful and efficient service absolutely no complaints very good price thank you”

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Posted 1 year ago

“I’ve been with dial direct a few years now and have never had a problem with them, highly recommend them,”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I have found, Dial Direct Insurance, Very perfessional and so very helpful. I would be very happy to recommend them to anyone who is looking for insurance.”

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Posted 1 year ago

“Not happy why has my insurance gone up instead of going down if i don't see a change next year I will be looking elsewhere”

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Posted 1 year ago

“First class service no over inflated prices”

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Posted 1 year ago

“Good customer service, fair prices and prompt attention.”

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Posted 1 year ago

“Good price, like monthly thank you texts”

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Posted 1 year ago

“They were professional and very helpful.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 2,981 reviews