Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fairly happy, haven't been with them long to really know.”

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Posted 1 year ago

“Efficient and reasonable price.”

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Posted 1 year ago

“They gave me a reasonable quote but it could be beaten by another company, I went back to dial direct with what the other company could do and dial direct came back with a very good price so I went with dial direct, my only criticism is why didn’t they give me that price first to save me shopping around”

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Posted 1 year ago

“It was very easy to re-join and I was surprised the quote was a few pounds cheaper than last year. Dial Direct was the only company I researched that ticked all the boxes … literally!”

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Posted 1 year ago

“Straight forward and the price was good too”

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Posted 1 year ago

“Good price for car insurance but ONLY when I rang to change insurers! Why not offer better price initially?”

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Posted 1 year ago

“Everything was easy to sort out, job done in no time.”

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Posted 1 year ago

“My policy was renewed automatically and the cost doubled, great way to look after your customers, will be cancelling of course, ridiculous way to run a business.”

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Posted 1 year ago

“Ot was so quick and easy to use with all the information needed right there. Would definitely recommend.”

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Posted 1 year ago

“The lady on the phone was very helpful in helping me.”

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Posted 1 year ago

“Very good price for car insurance and efficient service”

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Posted 1 year ago

“Keeps in contact , quick responses helpful staff”

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Posted 1 year ago

“Painless process to renew and a very fair premium increase”

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Posted 1 year ago

“price only just came in as many other insurance companys but as always been satisfied with the service provided”

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Posted 1 year ago

“been with you for a few years with house contents and car insurance also my son is with you for car insurance never any problems and better deals then compare sites”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Found dealing with you Fine and polite. However I had to push for a reduction in new quote for 2024. It would be far better for existing customers loyalty to be rewarded. Graham Turner - Halifax - Yorkshire”

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Posted 1 year ago

“Claiming was terrible, work carried out was of a low standard. No hire car even though it was on my policy.”

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Posted 1 year ago

“Excellent service Excellent communication Excellent price Excellent product”

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Posted 1 year ago

“Spoke on the phone to renew my policy the young lady was very helpful explaining everything very well all went smoothly very satisfied.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews