Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second year running that I have taken out insurance with Dial Direct, due to the very prompt service and good value for money with regards to both car insurance and breakdown cover.”

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Posted 1 year ago

“I had occasion to contact customer service and was impressed by the service they provided. Friendly, polite and helpful.”

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Posted 1 year ago

“The quote I received was quite competitive and offered the best terms for renewal”

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Posted 1 year ago

“Reasonably priced. Good communication regarding renewal.”

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Posted 1 year ago

“Always a good service”

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Posted 1 year ago

“Really helpful and reasonably priced”

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Posted 1 year ago

“Renewal process very easy to complete”

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Posted 1 year ago

“Very easy renewal process good price highly recommend”

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Posted 1 year ago

“Easy renewal, very reasonable price.would recommend.”

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Posted 1 year ago

“A refreshing change to find an insurance company that doesn't inflate the annual premium. Easy renewal and no need to search comparison websites as the price actually went down. Brilliant”

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Posted 1 year ago

“Really easy to set up insurance and great communication at renewal - my insurance cost went down this year and competitive price. I haven't had to use my insurance but feel happy knowing there is a 24 hour helpline.”

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Posted 1 year ago

“Good price”

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Posted 1 year ago

“Good price, always keeping me updated with texts and emails. Excellent company.”

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Posted 1 year ago

“Instead of getting cheaper due to claim-free use, the premium is getting horrendously more expensive.”

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Posted 1 year ago

“Despite the above inflation premium increase decided to go with DD another year. Renewing was easy.”

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Posted 1 year ago

“Simple and easy 2 insure my van and car”

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Posted 1 year ago

“This was a surprising find on Go Compare. Also, this company is far ahead of any other insurance company. They reward you for staying with them”

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Posted 1 year ago

“Excellent all round from purchasing of insurance to customer service and with the added bonus of RAC recovery😃”

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Posted 1 year ago

“Very competitive price”

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Posted 1 year ago

“Great cover at a good price, very easy to deal with even for me who is not good with technology”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,631 reviews