Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 2,987 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 2,987 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“Too expensive”

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Posted 1 year ago

“Great prices,good customer service,should have found Dial direct a long time ago.”

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Posted 1 year ago

“Happy customer”

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Posted 1 year ago

“Price, easy renewal and user friendly website.”

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Posted 1 year ago

“Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers”

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Posted 1 year ago

“Great service at a great price”

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Posted 1 year ago

“Easy to renew and at good value.”

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Posted 1 year ago

“Quick and efficient Happy customer”

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Posted 1 year ago

“Giving us as a customer who has used them over a long period a good price reflecting our no claims status.”

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Posted 1 year ago

“Been a customer for several years, easy to renew with competitive prices.”

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Posted 1 year ago

“2nd year with Dial Direct easy to renew & competitive price”

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Posted 1 year ago

“The system is user friendly and efficient and they provide competitive proces”

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Posted 1 year ago

“each year smooth renewal no headache”

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Posted 1 year ago

“Renewed without any problems, but why does it take so long for the details of your insurance to be added to the MID.”

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Posted 1 year ago

“Happy with service disappointed with price increase”

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Posted 1 year ago

“Second year with Direct Dial. Quote came 3 weeks before renewal date and offered a good price. All documents easily accessed on line”

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Posted 1 year ago

“Price for renewal very competitive I would recommend them”

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Posted 1 year ago

“Been with direct dial for years always very helpful no problems dealing with the company”

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Posted 1 year ago

“Been with direct dial for years always very helpful no problems dealing with the company”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 2,987 reviews