Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally hassle free and on time - great service and hopefully will continue in future years. BB”

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Posted 1 year ago

“Great value for money & quick & easy process”

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Posted 1 year ago

“Good renewal, £25 cheaper than last year”

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Posted 1 year ago

“Very good policy a little better discount for valued customers would be appreciated”

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Posted 1 year ago

“Excellent service and price”

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Posted 1 year ago

“Very efficient service that is good value for money.”

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Posted 1 year ago

“⁶car I insurance price well over the top!!!!”

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Posted 1 year ago

“I have recently renewed my motor insurance, I believe Dial Direct understands customer loyalty which resulted in a very good insurance premium, may it continue next year. Many thanks”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Very quick responses and a very good package for me at a very reasonable price”

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Posted 1 year ago

“They covered everything we asked for at reasonable price”

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Posted 1 year ago

“Got a very good renewal, I was very glad to accept it.”

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Posted 1 year ago

“Monthly premium went up by 100% after not claiming for 11 years”

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Posted 1 year ago

“Talking. To a real voice.”

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Posted 1 year ago

“The price of renewal was good but when I check the renew premium I find a better price offered by Dial Direct I call them the I have received cheaper quote from another provider you match and give me more better price so I stick with Dial Direct.”

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Posted 1 year ago

“Excellent service good value for money thank you dial direct team”

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Posted 1 year ago

“This company never sems to amaze me ,fantastic service”

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Posted 1 year ago

“I fail to see how anyone can compare with Dial Direct to include RAC and legal fees very good company will renew next year for sure”

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Posted 1 year ago

“Clear information. Reasonably priced policies. Friendly & helpful staff at the call centre who are knowledgeable about their policies.”

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Posted 1 year ago

“Always reachable there to assist when needed.helpful”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,631 reviews