Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very helpful and amazing prices.”

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Posted 9 months ago

“Easy to renew and price was comparable to other insurers.”

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Posted 9 months ago

“My renewal quote was lower than last year, great thank you for an excellent service 👍”

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Posted 9 months ago

“Dial Direct provided an acceptable renewal quote allowing me to quickly renew without the “usual” time wasting games!”

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Posted 9 months ago

“Brilliant so easy to renew and for a welcome change in this world the cost of my insurance dropped.”

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Posted 9 months ago

“Massive reduction on last year’s premium.”

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Posted 9 months ago

“Everything was so simple to do and the person i spoke to was very helpful with any questions i had thanks very pleased 👍🏼”

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Posted 9 months ago

“The newal was cheaper than ANY quotes I got from the comparison websites . Simple to renew , just how it should be . Well done dial direct 👍 .”

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Posted 9 months ago

“Good price for a well spec's insurance”

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Posted 9 months ago

“New quote lower than the year before, re insured no problems.”

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Posted 9 months ago

“Price better than last year. Helpful staff. Requested docs in post. Now rcvd. Would highly recommend.”

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Posted 9 months ago

“Great value no problem have renewed again this yr”

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Posted 9 months ago

“Easy to deal with and renewal price better than last year”

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Posted 9 months ago

“First class very helpfull. not good with computer OAP . customercare good sent cert, by post and paperwork also good price 2/3 years now pleased”

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Posted 9 months ago

“Easy to renew my policy”

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Posted 9 months ago

“I contacted you office for certificate motor insurance the person on the line was very helpful she told me that she send it and it could take up to ten days we were away the weekend got home Sunday to find in the post a very good service”

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Posted 9 months ago

“Been with them a while now Always someone to talk to and will listen Always try to give you a good deal Seem to like a returning/present customer and value them. Keep it up”

Dial Direct 5 star review on 10th August 2025

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Posted 9 months ago

“Fantastic enough said, put to shame the big insurers.”

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Posted 9 months ago

“Great price and good service at the renewal. Although I hope that I will never have to find out I hope that the same good service is provided should it come to a claim. Would recommend.”

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Posted 9 months ago

“Competitive price for the cover provided”

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Posted 9 months ago

Dial Direct is rated 4.4 based on 3,631 reviews