Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,590 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,590 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service kept my insurance as low as possible”

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Posted 3 years ago

“Easy to use and fantastic value wouldn't use anyone else.Great insurance company.”

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Posted 3 years ago

“Had an accident, it as all dealt with and I had no problems. First class service.”

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Posted 3 years ago

“Very easy to renew my policy all the cover l need at a very competitive rate.”

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Posted 3 years ago

“So easy to use and fantastic value wouldn't use anyone else”

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Posted 3 years ago

“Easy and stress free makes it a winner for me”

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Posted 3 years ago

“The transaction was seamless! We have more than one policy with DialDirect one of which is due for renewal next month. Look forward to see if it's another good deal!”

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Posted 3 years ago

“Best price around”

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Posted 3 years ago

“Customer service & price is good so far.”

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Posted 3 years ago

“Content with the renewal price offered which was competitive when compared to other options. Renewal process simple and straightforward. Product suits my needs.”

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Posted 3 years ago

“happy customer with the price I got this year I hope it stays that way if I decide to change vehicle but very happy cheers”

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Posted 3 years ago

“The price was right for the cover I required.”

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Posted 3 years ago

“I was surprised to see the new lower price for the new policy when seeing others higher so in these times that is a major factor I have not claimed anything off this policy with you yet s I can't answer other questions.”

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Posted 3 years ago

“Dial Direct automatically reinsure my car, they emind me well in advance and send confirmation when renewal is complete. Documents are easily accessible online and this year my insurance went down! :)”

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Posted 3 years ago

“Good phone communication”

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Posted 3 years ago

“This is the the second year I have used Dial Direct and the process has been extremely easy. My renewal was sent to my online account and renewing my insurance was completed by chat. The quote was the cheapest I could find anywhere . Can’t praise this company enough and would recommend them to anyone.”

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Posted 3 years ago

“Not many firms that gives you a cheaper quote for existing customers.”

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Posted 3 years ago

“It was easy to set up my insurance and the price was very good”

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Posted 3 years ago

“Touch wood, i Have not had to make a claim with them so far but they beat my renewal price by quite a bit so i am happy to stick with them for another year”

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Posted 3 years ago

“Very friendly efficient service at a fair price”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,590 reviews