Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my premiums have come down never had a problem with your service”

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Posted 4 years ago

“wery good price best i could get good responce to phone and paper work i required . by far the best over all insurance cover”

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Posted 4 years ago

“Easy hassle free with no problems.”

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Posted 4 years ago

“5 Star Company Award, coming to the end of my Car Insurance, the renewal couldn't have been easier, simple process, hassle free, no hidden agenda & with a Price that couldn't be beaten, loyal company to loyal customers..”

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Posted 4 years ago

“Quick and easy to obtain insurance got exactly what I needed with little fuss.”

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Posted 4 years ago

“This company is easy to contact and deal with. Efficient service thank you”

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Posted 4 years ago

“Happy customer after renewing the car insurance. The cost was lower than the previous year and even against the other online search sites. Well done.”

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Posted 4 years ago

“This is the best insurance company I have been with and the first time ever that my policy never went up at renewal”

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Posted 4 years ago

“Absolutely Fantastic so easy no problems just what you want 👌”

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Posted 4 years ago

“Always been pleased with the company good rates and always someone to talk to to answer a question Ten out of Ten”

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Posted 4 years ago

“Since I have been using this Service I have always had fantastic Customer Service, I would recommend to my Family and Friends. Thank You Dial Direct.”

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Posted 4 years ago

“Easy to manage very polite people that explain everything”

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Posted 4 years ago

“Last year found the whole experience of insuring with Dial Direct straightforward and economical....once again this year found the same, premium had increased slightly but not enough to faff about changing insurers. Website was really easy to use and above all a renewal message was sent well in advance, have me plenty of time to shop around!. Once reinsured Ask MID was updated within 48 hours....always have had problems with other insurers regarding this.”

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Posted 4 years ago

“Very easy to renew my policy and very competitive price. Will recommend.”

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Posted 4 years ago

“2 years with the Company and havent any probleams Keep it up Cheers”

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Posted 4 years ago

“Cheaper than last year's policy - all dealt with very quickly. I had one small issue I needed to check on policy as changed car recently and was dealt with very quickly and efficiently on the phone - Many thanks”

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Posted 4 years ago

“I received my estimate then my policy on line I prefer my policy in paper form, which I had last year, and was Very happy to receive one again this year without having to ask.”

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Posted 4 years ago

“£174 van insurance = awesome price, thanks”

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Posted 4 years ago

“Very pleased and surprised my premium was cheaper than last year and much less then the equivalent cover with other companies.”

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Posted 4 years ago

“Even though circumstances had changed, still got price cheaper than last year”

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Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews