Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service. Easy to understand details of cover, and access documents on the phone.”

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Posted 4 years ago

“Offered a renewal price less than last year. Excellent!”

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Posted 4 years ago

“First class service”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“This Year my policy was half the price as last Year. I've Not made a claim in over 10yrs.... So glad I'm not paying for other people's claims.”

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Posted 4 years ago

“Competitive price, very straightforward to renew my cover.”

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Posted 4 years ago

“My renewal policy offer was considerably lower than last year with other companies you normally have to switch to get a better deal were direct line was excellent. Also the service is excellent 10 out of 10 Thank you Best regards Steve”

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Posted 4 years ago

“I am very pleased to work with you.”

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Posted 4 years ago

“Very easy to set up the insurance cover, and happy to renew at a competitive cost”

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Posted 4 years ago

“Excellent service. Easy to use.Most competitive prices.I am really satisfied with this company and would recommend.”

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Posted 4 years ago

“I never normally stay with the same car insurance company, I tend to shop around every year to find the best deal. I was totally surprised that the renewal quote was around £50 cheaper than the previous year and beat all comparison websites, here’s hoping to next year.”

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Posted 4 years ago

“Competitive prices and easy to navigate Web site.”

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Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

“Very competitive price and excellent custumer service.”

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Posted 4 years ago

“I have been with you for many years and have always been pleased with your customer service department especially when I fill have got a good price for my car insurance.[Well done].”

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Posted 4 years ago

“Easy on line service, with good customer support. Fair pricing structure with simple renewal process made the transaction very easy.”

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Posted 4 years ago

“Great rates and ready accessible either via phone or on line. Would recommend to anyone”

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Posted 4 years ago

“this is my second years with this company taking on my car insurance they were the cheapest out there for me very pleased also very easy to access the website”

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Posted 4 years ago

“Very Happy with my renewal price, no fuss all straightforward. Perfect.”

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Posted 4 years ago

“Very good been with for the third year and you are the cheapest so far”

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Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews