Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,590 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,590 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got. Great deal this year very happy thanks”

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Posted 3 years ago

“Good price, good service and I like the fact that each monthly paynent is ackowledged. Renewal orice was also very good”

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Posted 3 years ago

“Easy to deal with, very efficient and they got me a great price.”

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Posted 3 years ago

“Being with Dial Direct for a number of years now and very pleased with the service they have provided so far. Kind Regards.”

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Posted 3 years ago

“Such an easy process from getting quotes to amending current policies. I even found my annual quote to be less than was currently paying with same company.”

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Posted 3 years ago

“Very good company i would recommend everyone will this company to get insured with”

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Posted 3 years ago

“Staff were very helpful when it came to renewing car insurance by matching a price that I found elsewhere so that we stayed with them. Would highly recommend this company.”

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Posted 3 years ago

“excellent and easy to navigate website, received regular emails and updates. All documents sent by email and straightforward to understand. Very happy with service and the very competitive price for my car insuranc. Will continue to use this company in the future.”

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Posted 3 years ago

“I've used Dial Direct for several years now and am very happy with the price and service, the 'phone team is always very helpful. I do though wish they'd quote their best price to returning customers at renewal time to avoid the pantomime of having to go though price check websites only to spring a wonderful deal when you say you're leaving. Most insurance and 'phone companies seem to do it these days so this frustration is not just a aimed at Dial Direct. That aside, I'm very happy and hope to stay with Dial Direct at my next renewal.”

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Posted 3 years ago

“Great service great prices”

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Posted 3 years ago

“Excellent price & very helpful on phone, call was answered very promptly.”

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Posted 3 years ago

“Good customer service and very helpful in finding me the best deal and price.”

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Posted 3 years ago

“As always - great service”

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Posted 3 years ago

“Really good value”

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Posted 4 years ago

“Amazing price for existing customers”

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Posted 4 years ago

“Always inform me when I've paid. Good service.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Very helpful when contacted. Never had a problem with them, very reasonable insurance price.”

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Posted 4 years ago

“Reliable organisation.”

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Posted 4 years ago

“Nice and easy to renew my insurance at the price which was right for me, looked after again very well.”

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Posted 4 years ago

Dial Direct is rated 4.3 based on 3,590 reviews