Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service & price is good so far.”

Helpful Report

Posted 4 years ago

“Content with the renewal price offered which was competitive when compared to other options. Renewal process simple and straightforward. Product suits my needs.”

Helpful Report

Posted 4 years ago

“happy customer with the price I got this year I hope it stays that way if I decide to change vehicle but very happy cheers”

Helpful Report

Posted 4 years ago

“The price was right for the cover I required.”

Helpful Report

Posted 4 years ago

“I was surprised to see the new lower price for the new policy when seeing others higher so in these times that is a major factor I have not claimed anything off this policy with you yet s I can't answer other questions.”

Helpful Report

Posted 4 years ago

“Dial Direct automatically reinsure my car, they emind me well in advance and send confirmation when renewal is complete. Documents are easily accessible online and this year my insurance went down! :)”

Helpful Report

Posted 4 years ago

“Good phone communication”

Helpful Report

Posted 4 years ago

“This is the the second year I have used Dial Direct and the process has been extremely easy. My renewal was sent to my online account and renewing my insurance was completed by chat. The quote was the cheapest I could find anywhere . Can’t praise this company enough and would recommend them to anyone.”

Helpful Report

Posted 4 years ago

“Not many firms that gives you a cheaper quote for existing customers.”

Helpful Report

Posted 4 years ago

“It was easy to set up my insurance and the price was very good”

Helpful Report

Posted 4 years ago

“Touch wood, i Have not had to make a claim with them so far but they beat my renewal price by quite a bit so i am happy to stick with them for another year”

Helpful Report

Posted 4 years ago

“Very friendly efficient service at a fair price”

Helpful Report

Posted 4 years ago

“Got. Great deal this year very happy thanks”

Helpful Report

Posted 4 years ago

“Good price, good service and I like the fact that each monthly paynent is ackowledged. Renewal orice was also very good”

Helpful Report

Posted 4 years ago

“Easy to deal with, very efficient and they got me a great price.”

Helpful Report

Posted 4 years ago

“Being with Dial Direct for a number of years now and very pleased with the service they have provided so far. Kind Regards.”

Helpful Report

Posted 4 years ago

“Such an easy process from getting quotes to amending current policies. I even found my annual quote to be less than was currently paying with same company.”

Helpful Report

Posted 4 years ago

“Very good company i would recommend everyone will this company to get insured with”

Helpful Report

Posted 4 years ago

“Staff were very helpful when it came to renewing car insurance by matching a price that I found elsewhere so that we stayed with them. Would highly recommend this company.”

Helpful Report

Posted 4 years ago

“excellent and easy to navigate website, received regular emails and updates. All documents sent by email and straightforward to understand. Very happy with service and the very competitive price for my car insuranc. Will continue to use this company in the future.”

Helpful Report

Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews