Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,180 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple easy process - can’t fault it!!”

Helpful Report

Posted 3 years ago

“Really good service. Easy to understand details of cover, and access documents on the phone.”

Helpful Report

Posted 3 years ago

“Offered a renewal price less than last year. Excellent!”

Helpful Report

Posted 3 years ago

“First class service”

Helpful Report

Posted 3 years ago

“first class service,”

Helpful Report

Posted 3 years ago

“Good customer service”

Helpful Report

Posted 3 years ago

“Great customer service.”

Helpful Report

Posted 3 years ago

“This Year my policy was half the price as last Year. I've Not made a claim in over 10yrs.... So glad I'm not paying for other people's claims.”

Helpful Report

Posted 3 years ago

“I had one claim a few years ago which was dealt with to the highest standard and so I feel a bit obligated to Dial Direct. But costs have risen and next year I will take a harder look around before renewal.”

Helpful Report

Posted 3 years ago

“Competitive price, very straightforward to renew my cover.”

Helpful Report

Posted 3 years ago

“My renewal policy offer was considerably lower than last year with other companies you normally have to switch to get a better deal were direct line was excellent. Also the service is excellent 10 out of 10 Thank you Best regards Steve”

Helpful Report

Posted 3 years ago

“I am very pleased to work with you.”

Helpful Report

Posted 3 years ago

“Very easy to set up the insurance cover, and happy to renew at a competitive cost”

Helpful Report

Posted 3 years ago

“Good value cover. Not had to make a claim, luckily, so can’t give 5 stars”

Helpful Report

Posted 3 years ago

“Excellent service. Easy to use.Most competitive prices.I am really satisfied with this company and would recommend.”

Helpful Report

Posted 3 years ago

“Good deals”

Helpful Report

Posted 3 years ago

“I never normally stay with the same car insurance company, I tend to shop around every year to find the best deal. I was totally surprised that the renewal quote was around £50 cheaper than the previous year and beat all comparison websites, here’s hoping to next year.”

Helpful Report

Posted 3 years ago

“Competitive prices and easy to navigate Web site.”

Helpful Report

Posted 3 years ago

“Fantastic service”

Helpful Report

Posted 3 years ago

“Very competitive price and excellent custumer service.”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.3 based on 3,180 reviews