Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,590 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,590 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“very pleased”

Helpful Report

Posted 3 years ago

“Very pleased with my renewal quote, slightly less than last year, amazing in todays climate, good service, easy to renew, and my policy gives me complete peace of mind with my breakdown policy included.”

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Posted 3 years ago

“Exactly what I needed, no fuss, no bother, for myself perfect”

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Posted 3 years ago

“One of the very best insurance companies that I have insured with. Excellent service, very straightforward and competitive prices, I personally would not consider looking elsewhere. Top marks all round.”

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Posted 3 years ago

“Very good quality and time”

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Posted 3 years ago

“Prompt and factual attention. Now 10 plus years of good service!”

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Posted 3 years ago

“I have just received a letter from yourselves stating that my insurance premium will go up from £109 a month to £431! This was due to an oversight on my part where I forgot to disclose a claim that my named driver had in another vehicle not relating to this insurance. I called to take her off the policy and was told they could only reduce it to £305! Even your staff said that was extortionate! It leaves me no option but to cancel my policy and look elsewhere? I have been a loyal customer with you for over 6 years. Very disappointed”

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Posted 3 years ago

“Competitive prices,especially for existing customers. Easy access to online account.”

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Posted 3 years ago

“Excellent Customer Service. I have recommended the Company to Family and Friends.”

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Posted 3 years ago

“Very easy to deal with.Was emailed my next year's price, was really good considering the inflation. Opted to stay no hassle they done everything. Very happy customer, certainly would recommend them”

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Posted 3 years ago

“Good service, offering me a good price and cheaper than last year. It’s a thumbs up from me.”

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Posted 3 years ago

“Apart from payment soon sorted adviser very helpful will use them again !”

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Posted 3 years ago

“Very pleased”

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Posted 3 years ago

“No fuss and easy to deal with. Also far more value for insurance than some of the “ rip off” rivals.”

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Posted 3 years ago

“Extremely happy to be a member of the team knowing im in great hands caring for all my driving requirements”

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Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

“Very polite, very helpful, very satisfied.”

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Posted 3 years ago

“Renewed my insurance again with Dial Direct for a second year really great service and best price”

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Posted 3 years ago

“Excellent service I'm very happy with them Thank you so much”

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Posted 3 years ago

“They were able to get me a cheep price than the one they gave me first. Just because I told them I had retired this year”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,590 reviews