Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fortunately I've not had to make a claim yet, window screen only. A competitive price on my renewal was achieved, and done with ease.”

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Posted 9 months ago

“There when needed.”

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Posted 9 months ago

“Very efficient, informative and easy to communicate.”

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Posted 9 months ago

“Renewing my car insurance was quick and easy over the phone, well pleased with the price…”

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Posted 9 months ago

“Excellent service again at renewal time. Made the minor changes we requested easily and quite straightforward. Nice to talk to a human”

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Posted 9 months ago

“Great service, very helpful and amazing prices.”

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Posted 9 months ago

“Easy to renew and price was comparable to other insurers.”

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Posted 9 months ago

“My renewal quote was lower than last year, great thank you for an excellent service 👍”

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Posted 9 months ago

“Dial Direct provided an acceptable renewal quote allowing me to quickly renew without the “usual” time wasting games!”

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Posted 9 months ago

“Brilliant so easy to renew and for a welcome change in this world the cost of my insurance dropped.”

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Posted 9 months ago

“Massive reduction on last year’s premium.”

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Posted 9 months ago

“Everything was so simple to do and the person i spoke to was very helpful with any questions i had thanks very pleased 👍🏼”

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Posted 9 months ago

“The newal was cheaper than ANY quotes I got from the comparison websites . Simple to renew , just how it should be . Well done dial direct 👍 .”

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Posted 9 months ago

“Good price for a well spec's insurance”

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Posted 9 months ago

“New quote lower than the year before, re insured no problems.”

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Posted 9 months ago

“Price better than last year. Helpful staff. Requested docs in post. Now rcvd. Would highly recommend.”

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Posted 9 months ago

“Great value no problem have renewed again this yr”

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Posted 9 months ago

“Easy to deal with and renewal price better than last year”

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Posted 9 months ago

“First class very helpfull. not good with computer OAP . customercare good sent cert, by post and paperwork also good price 2/3 years now pleased”

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Posted 9 months ago

“Easy to renew my policy”

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Posted 9 months ago

Dial Direct is rated 4.4 based on 3,631 reviews