Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,412 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just so happy with Dial Direct at the moment, the price is satisfactory and my premium suits me.”

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Posted 9 months ago

“Really good service. Excellent premium cost. Fulfilled my expectations”

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Posted 9 months ago

“Renewal this year was simple as the price couldn't be bettered!”

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Posted 9 months ago

“No problems at all with renewing my insurance cheaper than last year with RAC breakdown cover included.”

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Posted 9 months ago

“A good renewal offer and no problem with the renewal procedure.”

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Posted 9 months ago

“Reasonable price for van insurance”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“Easy to deal with.was happy with quote.”

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Posted 9 months ago

“Renewal process simple. Good price. Someone is always available should you have any queries.”

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Posted 9 months ago

“Easy to deal with. Good price.”

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Posted 9 months ago

“I received my renewal ,rang them and the gentleman helped me quickly with a query and sorted the insurance out quickly”

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Posted 9 months ago

“Great service very happy as my quote was cheaper than last year and RAC cover”

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Posted 9 months ago

“I am delighted to have not had to contact Dial Direct so it is a little hard to say how efficient they are in an emergency. But I do know that this year my premium went down, that’s a very good reason for me to remain with Dial Direct.”

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Posted 9 months ago

“Great service, great price what more can i say”

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Posted 9 months ago

“Dial direct make it so easy , and car insurance a lot cheaper this year”

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Posted 9 months ago

“Paid less than last year and easy to arrange”

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Posted 9 months ago

“Would recommend using, good prices, easy to navigate app.”

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Posted 9 months ago

“It was simple to renew my car insurance. A great price for it too the comparison between other companies were much higher than the one I received from Dial Direct. Would recommend you to my friends too.”

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Posted 9 months ago

“No messing looking for prices fair price everytime instant renewal Fortunately I have had no reason to make any claims”

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Posted 9 months ago

“Cheap insurance”

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Posted 9 months ago

Dial Direct is rated 4.3 based on 3,412 reviews