Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with them a while now Always someone to talk to and will listen Always try to give you a good deal Seem to like a returning/present customer and value them. Keep it up”

Dial Direct 5 star review on 10th August 2025

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Posted 11 months ago

“Fantastic enough said, put to shame the big insurers.”

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Posted 11 months ago

“Great price and good service at the renewal. Although I hope that I will never have to find out I hope that the same good service is provided should it come to a claim. Would recommend.”

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Posted 11 months ago

“The whole process is easy and simple for those who have good memory For those who have suffered due to their health It’s still easy pick up the phone n Dial Direct I’ve no issues with this company”

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Posted 11 months ago

“When it was time to renew my insurance it didn't go up a great deal that is why I stay with them, if I need any assistance they are at the end of the phone, and they are very helpful and polite,”

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Posted 11 months ago

“I was happy with the amount for the next year. It was cheaper than any other insurance . Thanks”

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Posted 11 months ago

“Seamless renewal at a competitive price. Can't comment on any other aspects, as I haven't made any claims or had any problems. I would definitely recommend.”

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Posted 11 months ago

“Was easy to renew.”

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Posted 11 months ago

“The renewal was very easy”

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Posted 11 months ago

“Last year Dial Direct was my new insurer for my car. This year the insurance was cheaper still so i stayed with them. A no brainer for me.”

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Posted 11 months ago

“As a senior driver I was pleased that my policy had not risen to much on my renewel date and I have been lucky I have not required your services over the period I have been with you !”

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Posted 11 months ago

“I have been using Dial Direct for motor insurance for several years. They are consistently the cheapest and the fist insurance company I have used in a very long time where the renewal quotes, after not making a claim, have been lower than the previous years premium. I am so pleased that I can just allow my motor insurance to roll over each year knowing I'm not being ripped off by a company that treats existing customers as cash cows. I have had no reason to claim on my policy as yet so I cannot comment on how well (or not) they do in that situation.”

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Posted 11 months ago

“Very helpful, friendly and knowledgeable”

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Posted 11 months ago

“Renewd my car insurance with DD again this year, great service, product. Had to contact helpline regarding a payment issue, sorted over the phone , excellent service.”

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Posted 11 months ago

“Very good service.”

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Posted 11 months ago

“2nd year with these guys. Very happy. Phoned up as was getting a better deal on market compare & they were very helpful in reducing the premium. I do like to stay if the premium is right. I would recommend anyone to Atleast give them a call & see what quote they offer.”

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Posted 11 months ago

“Your representatives were very polite and helpful on the phone.”

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Posted 11 months ago

“dial direct did every thing with my renewal so simple and it was cheaper then last year thank you”

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Posted 11 months ago

“Very easy to deal with. Good renewal price, which includes breakdown cover, protected no claims.”

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Posted 11 months ago

“when I had to claim last ,you were all there for me from reporting it getting my repaired car back,it was so easy and like clockwork”

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Posted 11 months ago

Dial Direct is rated 4.4 based on 3,660 reviews