Dial Direct Reviews

Name: Dial Direct
Rating: 4.31

4.3 Rating 3,159 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,159 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a surprising find on Go Compare. Also, this company is far ahead of any other insurance company. They reward you for staying with them”

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Posted 10 months ago

“Excellent all round from purchasing of insurance to customer service and with the added bonus of RAC recovery😃”

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Posted 10 months ago

“Very competitive price”

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Posted 10 months ago

“Great cover at a good price, very easy to deal with even for me who is not good with technology”

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Posted 10 months ago

“I like you serving”

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Posted 10 months ago

“Cheaper renewal price than last year. Very happy!”

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Posted 10 months ago

“dial direct good service providers 10 out of 10 well dune”

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Posted 10 months ago

“Good communication”

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Posted 10 months ago

“Been with them for a couple of years price went up but got a better price than on a comparison site,that will do me.”

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Posted 10 months ago

“Very good as always”

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Posted 10 months ago

“Fairly happy, haven't been with them long to really know.”

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Posted 10 months ago

“Efficient and reasonable price.”

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Posted 10 months ago

“They gave me a reasonable quote but it could be beaten by another company, I went back to dial direct with what the other company could do and dial direct came back with a very good price so I went with dial direct, my only criticism is why didn’t they give me that price first to save me shopping around”

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Posted 10 months ago

“It was very easy to re-join and I was surprised the quote was a few pounds cheaper than last year. Dial Direct was the only company I researched that ticked all the boxes … literally!”

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Posted 10 months ago

“Straight forward and the price was good too”

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Posted 10 months ago

“Everything was easy to sort out, job done in no time.”

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Posted 10 months ago

“Ot was so quick and easy to use with all the information needed right there. Would definitely recommend.”

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Posted 10 months ago

“The lady on the phone was very helpful in helping me.”

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Posted 11 months ago

“Very good price for car insurance and efficient service”

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Posted 11 months ago

“Keeps in contact , quick responses helpful staff”

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Posted 11 months ago

Dial Direct is rated 4.3 based on 3,159 reviews