Dial Direct Reviews

Name: Dial Direct
Rating: 4.31

4.3 Rating 3,153 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Dial Direct for quite a few years now and must say how impressed I am with the service given. It's been so easy to renew each year and the price has been very good. I am also very happy with the customer service, overall a great company who I highly recommend.”

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Posted 9 months ago

“Simply great service, very simple to deal with and give top prices”

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Posted 9 months ago

“I’m very happy with this insurance”

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Posted 9 months ago

“Had reasonable renewal offer, but given an even better one when I spoke to an Agent. Very happy with the price.”

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Posted 9 months ago

“Good service quoted good deal”

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Posted 9 months ago

“I was very pleased with service provided and the efficiency that everything was handled.”

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Posted 9 months ago

“Dial direct are always competitive and source the best deal value for money cover . I find this very satisfying and shows how much they value you as a customer . Many thanks”

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Posted 9 months ago

“Good service”

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Posted 9 months ago

“Very good price , good service”

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Posted 9 months ago

“I got a note when my renewal was due, in good time. My premium had dropped from last year, nice one! Very efficient and helpful and most importantly of all, my insurance was renewed with absolutely no stress whatsoever! Thank you. 👍”

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Posted 9 months ago

“Very easy to set up and get your own account to keep check of all the details. Also took the money on the date they said they would.”

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Posted 9 months ago

“Very good service”

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Posted 9 months ago

“I have been with Dial Direct a long time because I am very happy with the service I get”

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Posted 9 months ago

“FANTASTIC SERVICE AS ALWAYS MANY THANKS ROY.”

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Posted 9 months ago

“Excellent service. Good price for car insurance”

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Posted 9 months ago

“Good to use do want there say and keep my price down”

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Posted 9 months ago

“Good to use do want there say and keep my price down”

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Posted 9 months ago

“It's a very easy process to renew my vehicle insurance, and a very competitive price and cheaper than last year”

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Posted 9 months ago

“Very straightforward and helpful on the phone if needed.”

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Posted 9 months ago

“I was dealt with very quickly and Dial Direct was very patient with me as at one time I was not at home for them to contact me for pictures I would recommend you to other people”

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Posted 9 months ago

Dial Direct is rated 4.3 based on 3,153 reviews