Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“My premium was less this year than last year. I was very pleased with this.”

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Posted 6 months ago

“I think im on my 3rd or 4th year with the company. I would like to see contact number to hand when wanting to ask a question re renewal. Instead I spent 3 days looking for it”

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Posted 6 months ago

“I have been with Direct Dial for a few years (a couple of family members are too) & pay by direct debit monthly. The transition from one year to the next always goes smoothly & the quotes are always competitive.”

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Posted 6 months ago

“No problem when dealing with Dial Direct. Clear information given”

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Posted 6 months ago

“Overall very good. Have been with them for a long time”

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Posted 6 months ago

“Really happy with Dial Direct in respect of price and cover. I’m sure if I do need their help in the event of an accident they will be there for me. I have just started my second year with them.”

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Posted 6 months ago

“No annoying phone calls, email with a good quote, what's not to like”

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Posted 6 months ago

“Excellent product, Brilliant price. Would recommend you check them out, you might save a lot of money.”

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Posted 6 months ago

“I received a message from Dial Direct reminding me my insurance was due they also included a quote, the quote was cheaper than last year, I searched around for other quotes but there's was cheapest so I renewed with them.”

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Posted 6 months ago

“Insured with them previously and found the service to be to my liking therefore renewed.”

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Posted 6 months ago

“very good service and value for money”

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Posted 6 months ago

“Very happy with my car insurance premium”

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Posted 6 months ago

“The good thing about this company is that at renewal time the price has only gone up a little bit. Obviously they are wanting to keep their regular customers. When in contact they have always been very helpful.”

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Posted 6 months ago

“Value for money , competitive prices”

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Posted 6 months ago

“The eventual price of the insurance came down dramatically after several abortive attempts speaking to customer services. I was given three different quotes by three different people but the last person (Shada) was very helpful and payment went through at the lower price without a problem. At one point, I was so frustrated as I was given 2 different quotes by the second assistant that I asked to speak to a Supervisor and the assistant cut me off.”

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Posted 6 months ago

“you didn't. I felt like Id been penalised for other peoples reckless regard on the road. I'm 64 and my Insurance went up by 30% Cant remember my last claim. Loyalty counts for absolutely nothing.”

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Posted 6 months ago

“I was very happy with the quote i got, so that made it easy to renew with the automated policy Thank You”

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Posted 6 months ago

“This was because..my insurance went up not down with a year of no claims and was a bit disappointed”

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Posted 6 months ago

“Excellent value for money .”

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Posted 6 months ago

“everything made straightforward and easy”

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Posted 6 months ago

Dial Direct is rated 4.3 based on 3,583 reviews