Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,336 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, the premium this year is less then last year. Very happy.”

Helpful Report

Posted 3 years ago

“They were easy to deal with about my insurance policy”

Helpful Report

Posted 3 years ago

“Good price excellent service.”

Helpful Report

Posted 3 years ago

“Prompt, easy to talk to and policy renewed with no bother.”

Helpful Report

Posted 3 years ago

“I was happy with the online service I received from directline everything was straight forward and the reduced premium helped with my choice of another year.”

Helpful Report

Posted 3 years ago

“Great price insurance renewal”

Helpful Report

Posted 3 years ago

“I was very happy with the service provided by Dial Direct. Online access to policy details is especially helpful and the reduced premium was particularly welcomed.”

Helpful Report

Posted 3 years ago

“Excellent and helpful service”

Helpful Report

Posted 3 years ago

“Excellent and helpful service”

Helpful Report

Posted 3 years ago

“They are very friendly and Get every thing sorted at a good price I have been with them for two years and I hope for.many more”

Helpful Report

Posted 3 years ago

“Great price and good communication.”

Helpful Report

Posted 3 years ago

“Fantastic service quickl and easy to understand and simple explanation on there service”

Helpful Report

Posted 3 years ago

“A very good competitive quote, easy to renew my motor policy”

Helpful Report

Posted 3 years ago

“Price is good”

Helpful Report

Posted 3 years ago

“Excellent renewal price so I didn’t have to change company”

Helpful Report

Posted 3 years ago

“Customer service was brilliant with a lovely renewal price to match”

Helpful Report

Posted 3 years ago

“Absolutely brilliant. I am so happy I found them. Really competitive price, great benefits and a hassle free experience. 10/10.”

Helpful Report

Posted 3 years ago

“Renewing was easy, price was good.”

Helpful Report

Posted 3 years ago

“When I got an online quote for car insurance I had to phone them to check it was correct because it was so low. Customer service advisor was excellent, friendly and professional. This is the lowest my car insurance has ever been and I'm delighted. Would highly recommend.”

Helpful Report

Posted 3 years ago

“I spoke to them about my new annual quote and added that I found a cheaper quote elsewhere, They more than matched the lower quote which left me very happy and impressed with their customer service.”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.3 based on 3,336 reviews