Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,336 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 3 years ago

“"Well priced and easy to buy online"”

Helpful Report

(Home Insurance) - Posted 3 years ago

“Dealt with everything in a very efficient and friendly manner. Mistakes were made after the deal was done with pricing which was very quickly noticed and sorted with the minimum of fuss.”

Helpful Report

Posted 3 years ago

“From the following questions asked, this does not seem to apply to me.”

Helpful Report

Posted 3 years ago

“There was no fuss your renewal quote was favourable and so made it easy to renew with Dial Direct”

Helpful Report

Posted 3 years ago

“Excellent helpful”

Helpful Report

Posted 3 years ago

“Great service at a fantastic price. Hopefully I will never have to use your ‘product’ but I am confident that it would be a simple process if I ever should.”

Helpful Report

Posted 3 years ago

“Easy to talk to and easy to get through to! Premium has reduced every year!”

Helpful Report

Posted 3 years ago

“Very competitive priced and can’t fault their customer service. Have renewed again without any problems.”

Helpful Report

Posted 3 years ago

“Excellent service from Dial Direct when I changed cars 2 days before my insurance was due to kick in. That was last year and I have renewed with them as the price was very competitive. Simple online application process too. Definitely recommend”

Helpful Report

Posted 3 years ago

“Staff were very helpful and made the purchase of an insurance policy easy and stress free”

Helpful Report

Posted 3 years ago

“Customer service excellent for easy renewal of policy .Haven't had to make a claim yet ,but I'm confident when I do , it will be handled without any fuss .”

Helpful Report

Posted 3 years ago

“Fast , efficient, very well mannered and easy to talk to”

Helpful Report

Posted 3 years ago

“The process and procedure was simlpe”

Helpful Report

Posted 3 years ago

“Straight forward and easy to take out my Car Insurance.”

Helpful Report

Posted 3 years ago

“Very professional & insurance done within minutes.”

Helpful Report

Posted 3 years ago

“Service was outstanding”

Helpful Report

Posted 3 years ago

“VERY FAIR PRICE FOR MY RENEWAL, AND NO FUSS, VERY HELPFUL CUSTOMER SERVICE”

Helpful Report

Posted 3 years ago

“Premium is less which was a lovely surprise”

Helpful Report

Posted 3 years ago

“Great service,surprised the cost was lower than previous,so was delited”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.3 based on 3,336 reviews