Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have home insurance. Quick and easy on renewal, member of staff I spoke to very helpful and polite. Price reduced as I got loyalty discount.”

Helpful Report

Posted 4 years ago

“Easy efficient, and upon renewal the cost reduced, quick response when called and an eloquent informative agent to talk to. Highly recommended to friends & family. Vehicle broke down sorted quickly and satisfactory, so nice in this world of frequent disappointments. Keep up the competitive excellent service.”

Helpful Report

Posted 4 years ago

“Great price for car insurance renewal. Hardly no tic left increase from last year. Excellent customer service.”

Helpful Report

Posted 4 years ago

“i think i gone good insurance price thank you VT”

Helpful Report

Posted 4 years ago

“Great price ,with good customer service”

Helpful Report

Posted 4 years ago

“Despite what i had heard and been told about general insurers lack of commitment and being awkward about insuring vans (private use not business) Dial Direct was straight on it and i was insured in 10 minutes. Sorted.”

Helpful Report

(Van Insurance) - Posted 4 years ago

“Hilary was really helpful, nothing was too much trouble, five star treatment!”

Helpful Report

Posted 4 years ago

“They researched an alternative Home Contents Insurance for me. I had looked into a comparison site and they bettered the price that I was quoted on there! Friendly service and not painful at all!”

Helpful Report

Posted 4 years ago

“very easy to arrange good price for excellent cover”

Helpful Report

Posted 4 years ago

“Very happy with all services offered and provided”

Helpful Report

Posted 4 years ago

“Good. Straightforward renewal.”

Helpful Report

Posted 4 years ago

“Pleasant staff always really helpful.Good deals on car and home insurance.”

Helpful Report

Posted 4 years ago

“This year I got a quote with enhanced breakdown cover, contacted customer service and the very helpful agent gave me a quote with the enhanced breakdown cover but it was dearer than the RAC quote, however the agent re-worked the quote and the price was less than the renewal price first quoted and cheaper than any comparable insurance quote. Naturally I renewed.”

Helpful Report

Posted 4 years ago

“Not had to make a claim yet but the response from my phone query was excellent. Very efficient company, competitive too !”

Helpful Report

Posted 4 years ago

“Good service very helpful 👍”

Helpful Report

Posted 4 years ago

“As usual another great deal on car insurance, that's why I have been with Direct Dial for several years - no need to change!”

Helpful Report

Posted 4 years ago

“So easy to deal with and if not happy with renewal you can call them and they will see if they can help”

Helpful Report

Posted 4 years ago

“Good value for the level of cover. A lot of insurers charge much more for less. And all this with good service thrown in.”

Helpful Report

Posted 4 years ago

“Simple and smooth transaction ,getting a text each month keeps me up to date. Price was about the same as last year so still very competitive . Happy days!!!”

Helpful Report

Posted 4 years ago

“Good, easy process”

Helpful Report

Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews