Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,591 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,591 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company very happy with my quote. Easy to speak to someone, friendly staff 5 star”

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Posted 4 years ago

“Always available on the phone without having to wait long periods on hold.... payments taken on time, web site easily accessible customer service 5star always polite very helpful and understanding”

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Posted 4 years ago

“Customer service can't be faulted very very friendly and know their jobs without putting you on hold like others every 5 minutes 5* service”

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Posted 4 years ago

“Price went down this year which was amazing.”

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Posted 4 years ago

“Renewal quote clearly states last years price to current one. Details of payment date, amount due and access to new policy all explained when calling to renew. Acknowledges payment. Always had polite and friendly answers to my calls.”

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Posted 4 years ago

“Another great experience with Dial direct insurance thanks again Jim”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Always happy to help.”

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Posted 4 years ago

“Always a thank you when payment received, lower premium than last year and even better because every year it goes up with good customer service. Happy to stay another year.”

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Posted 4 years ago

“Helpful good service thanks”

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Posted 4 years ago

“Customer service is TOP CLASS. Thankyou to all at DIAL DIRECT.”

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Posted 4 years ago

“My yearly payment was reduced slightly”

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Posted 4 years ago

“Customer service is excellent very helpful”

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Posted 4 years ago

“i am always really pleased with Dial Direct they always help me out, always polite,most helpful,price good,nothing is too much trouble for them. very happy with the company.”

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Posted 4 years ago

“Little less money this year so happy to continue with you”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“No fuss great value insurance. Easy to use website.”

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Posted 4 years ago

“Excellent customer service, competitive price.”

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Posted 4 years ago

“No fuss! No nonsense! No problem! No hassle! Simple and easy to use site.”

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Posted 4 years ago

“Motor Policy: Very competitive price. Easy to use website. Just renewed for another year as it was a very good quote again.”

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Posted 4 years ago

Dial Direct is rated 4.3 based on 3,591 reviews