Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,433 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly service”

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(Home Insurance) - Posted 5 years ago

“I have to say with complete honesty .I was dubious of using dial direct...reason ...they were just so much cheaper with their quote than other on line insurance providers .I've had no issues at all with dial direct ..their web page is well settled out I fully understood what I was buying. I'm along able to manage my account on line never have to phone and listen to silly music for ages ..was able to change my car when it broke down to another car in minutes ..for me what's not to like!! 5*****”

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Posted 5 years ago

“Provided a good service but had to stop the renewal as found a cheaper quote elsewhere”

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Posted 5 years ago

“So professional just straight to the point”

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Posted 5 years ago

“Mm”

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(Van Insurance) - Posted 5 years ago

“Brilliant fast customer service”

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(Van Insurance) - Posted 5 years ago

“Very professional company really happy with what I am paying I would highly recommend them to family and friends x”

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(Home Insurance) - Posted 5 years ago

“Everything went very smoothly and great after sales care. Highly recommend them.”

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(Car Insurance) - Posted 5 years ago

“Honestly, so far so good. A very annoying advert though. Just goes to show people will buy without that flamin’ gimmick!”

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(Car Insurance) - Posted 5 years ago

“Very easy to deal with and they let you know by email when they've taken your monthly payment from you”

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(Car Insurance) - Posted 5 years ago

“Found the i spoke to very helpful and professional”

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(Van Insurance) - Posted 5 years ago

“Easy to understand”

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