Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,433 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed with these guys for the 4th year now, always helpful on the phone, competitive price wise, never has to claim as yet so cannot give a comment on that process, I will continue to stay with DD for my car insurance for the foreseeable future. Cheers Roy...”

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Posted 4 years ago

“No fuss, easy to follow process for insuring my car. Price very competitive. My 2nd year using this company. No complaints”

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Posted 4 years ago

“Good value for money. Reasonably competitive.”

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(Van Insurance) - Posted 4 years ago

“Superb customer service with our renewal, great price :-)”

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Posted 4 years ago

“very happy with renewal price had other quotes from other companies but none could mach like for like.very pleased with price and how easy it was to renew.”

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Posted 4 years ago

“Dial direct as been in the last few years one of the best insurance companies we have delt with thanking you”

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Posted 4 years ago

“Please with the lady I spoke to10out of 10.very helpful.”

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Posted 4 years ago

“pleasant staff ,easy and efficient renewing”

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Posted 4 years ago

“Good value, straightforward process online, very happy.”

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Posted 4 years ago

“Brilliant service their online self service is one of a kind.....thumbs Up!”

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(Van Insurance) - Posted 4 years ago

“Renewed my car insurance for a second year very good and competitively priced.”

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Posted 4 years ago

“So easy to renew my van insurance and at a competitive price.”

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Posted 4 years ago

“By reducing my insurance cost”

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Posted 4 years ago

“Refreshingly easy to organise car insurance and very friendly and helpful staff should you have to call. I have renewed for another year.”

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Posted 4 years ago

“Quick and easy, pay for what you only want on your policy and excellent service and value”

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Posted 4 years ago

“Quick,easy renewal. Piece of mind.”

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Posted 4 years ago

“Service and price 👍👏”

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Posted 4 years ago

“We all want a cheaper insurance but what really counts is how they respond in an emergency Last year we needed them and they were there for us great customer care fast response and payment renewal with them again Thank you for being there for us”

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Posted 4 years ago

“Good insurer and affordable insurance prices!!!”

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Posted 4 years ago

“2nd year iv used this company no issues at all good price and always try and be a bit cheaper than your previous year’s insurance. I’m always happy to save a few pounds where I can and as long as my insurance goes down I’m happy.”

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Posted 4 years ago

Dial Direct is rated 4.3 based on 3,433 reviews