Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,491 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with direct dial for 3yrs now very reasonably priced for my home and contents insurance, had to make my first ever claim, which was delt with promptly and professionally a very happy customer”

Helpful Report

Posted 4 years ago

“I needed a green card at short notice. I had an electronic version within 48 hours. Customer service was first class, really helpful.”

Helpful Report

Posted 4 years ago

“Very easy to deal with and consistantly good.”

Helpful Report

Posted 4 years ago

“Very happy with service,was a little high this time but after talking to them on phone ,they sorted it out,so all good”

Helpful Report

Posted 4 years ago

“Easy set friendly support very competitive prices higher recommended”

Helpful Report

Posted 4 years ago

“Very helpful,easy to get my details”

Helpful Report

Posted 4 years ago

“Very easy to set up in beginning was happy to renew for a second year”

Helpful Report

Posted 4 years ago

“Easy to renew and a decent price”

Helpful Report

Posted 4 years ago

“Good communication from Direct Dial and reasonable automatic renewal.”

Helpful Report

Posted 4 years ago

“Renewal was a breeze and cost went down! Great stuff. Haven't used claims service so can't comment on that, but all in all pretty impressed.”

Helpful Report

Posted 4 years ago

“Renewal, Good price easy to contact helpful staff… Not needed to use the claims system so cannot comment on that side”

Helpful Report

Posted 4 years ago

“Fast and very efficient service when I was involved in a no fault accident”

Helpful Report

Posted 4 years ago

“I was able to discuss my policy in the chat room and tailor it to what I needed completely hassle free.A great service.”

Helpful Report

Posted 4 years ago

“Hassle free service”

Helpful Report

Posted 4 years ago

“Am very sattifeld”

Dial Direct 5 star review on 15th July 2021

Helpful Report

Posted 4 years ago

“I have 2 vans insured with dial direct. Both premiums are excellent. I'll be moving my wife's car over to this company a at renewal.”

Helpful Report

Posted 4 years ago

“I've always found the service. The options available and the cost exceptional. One of the best choices I've made in life. If anything goes wrong I totally have the confidence the company will do it's best for me. Happy days”

Helpful Report

Posted 4 years ago

“Absolutely fine had no problems renewing my 5th year landlord insurance with them excellent” 5 stars 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

“Great service no problems”

Helpful Report

Posted 4 years ago

“Very helpful and friendly staff. A very straight forward process for car insurance.”

Helpful Report

Posted 4 years ago

Dial Direct is rated 4.3 based on 3,491 reviews