Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,180 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied. Easy to purchase. Comparable price.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“best price and support from DialDirect Insurance. happy with the cover..”

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(Car Insurance) - Posted 10 years ago

“Thought I was going to get a free toy but obviously not ,disappointed about that .”

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(Home Insurance) - Posted 10 years ago

“As I haven't had a reason to claim I can't really commet”

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(Car Insurance) - Posted 10 years ago

“Very good”

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(Car Insurance) - Posted 10 years ago

“Very easy to deal with and clear about there policy. Thanks.”

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(Car Insurance) - Posted 10 years ago

“I found the they were clear and explained things well and displayed a lot of patients thank you”

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(Car Insurance) - Posted 10 years ago

“very good service no problems at all”

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(Car Insurance) - Posted 10 years ago

“I have always found Dial Direct a Great Company to deal with ,the phone is always answered Promptly and Ive never had a problem with any of their staff ,theyre always Pleasent and Very Helpfull ,their Prices are always very Competative too .all in all a Super company and I have no hesitation in Recomending them to all !”

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(Car Insurance) - Posted 10 years ago

“Gave me the best quote, with all i needed, was very helpful when i had to make changes to my policy.”

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(Car Insurance) - Posted 10 years ago

“Great no problems”

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(Car Insurance) - Posted 10 years ago

“Excellent service provider !”

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(Car Insurance) - Posted 10 years ago

“Excellent service when taking out insurance, clear guidance.”

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(Home Insurance) - Posted 10 years ago

“haven't made a claim this years so nothing to report”

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(Home Insurance) - Posted 10 years ago

“it is easy for me and my car ...good job and well done”

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(Car Insurance) - Posted 10 years ago

“very easy to deal with and very happy with price”

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(Car Insurance) - Posted 10 years ago

“Easy to talk to and very helpful. Documents are easy to find on line and easy to print.”

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(Van Insurance) - Posted 10 years ago

“Very easy to arrange the insurance allways collect payments on the agreed date every month will use them again and recomend them to others 5 star well done .”

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(Car Insurance) - Posted 10 years ago

“Online facility easy to use and when I had to call them excellent customer service.”

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(Car Insurance) - Posted 10 years ago

“Good service.”

Helpful Report

(Car Insurance) - Posted 10 years ago

Dial Direct is rated 4.3 based on 3,180 reviews