Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with this company for over 10 years now every year they have beaten every quote from other’s. customer service is brilliant keep it going Daildirect cheers Rick”

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Posted 4 years ago

“Very helpful and informative, everything very well explained,”

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Posted 4 years ago

“Renewed my home insurance in December great customer service and price”

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Posted 4 years ago

“very competitive price happy to renew”

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Posted 4 years ago

“Competitive price on renewal.”

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Posted 4 years ago

“Very happy to renew with dial direct. Very easy to understand. Very clear with info of new premium.”

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Posted 4 years ago

“Once again good price and great service.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“So easy to use and as a first time customer we couldn't be happier”

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Posted 4 years ago

“Happy once again great service and quote was right for me”

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Posted 4 years ago

“2nd year with you no problems & staff excellent”

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Posted 4 years ago

“MY 4TH YEAR WITH YOU.SO THAT SAYS IT ALL. NOTHING ELSE TO SAY BUT 100% SATISFIED WITH DIAL IRECT!!!!”

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Posted 4 years ago

“price, easy to renew no fuss”

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Posted 4 years ago

“Excellent price ,customer service ,been with them for years”

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Posted 4 years ago

“Very quick and easy renewal and price is good compared to other companies”

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Posted 4 years ago

“Really efficient service. I had my renewal for my second year and there was no fuss and the quote was £1 more than my previous year. Previously I have had to change insurance companies as the 2nd year quote has been so much more expensive and that was without any claims too. Thankfully I have not made a claim whilst with dial direct but for the service they have provided up until now I would definitely recommend them.”

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Posted 4 years ago

“Brilliant and easily accessible”

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Posted 4 years ago

“Great service and no problem from start to finish”

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Posted 4 years ago

“Just renewed my car insurance with Dial direct, in my first year I had to make a claim after been hit from behind the way dial direct handled my claim was second to none, I didn't have to stress about a thing they did everything for me in a very professionall manner, so when my renew quote was even lower for this year it was a no brained,”

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Posted 4 years ago

“phoned in for my van insurance after they sent my quote ,and managed to get it a bit cheaper been with them 2 years and cannot complain excellent service”

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Posted 4 years ago

Dial Direct is rated 4.4 based on 3,661 reviews