Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,433 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service,was a little high this time but after talking to them on phone ,they sorted it out,so all good”

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Posted 4 years ago

“Easy set friendly support very competitive prices higher recommended”

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Posted 4 years ago

“Very helpful,easy to get my details”

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Posted 4 years ago

“Very easy to set up in beginning was happy to renew for a second year”

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Posted 4 years ago

“Easy to renew and a decent price”

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Posted 4 years ago

“Good communication from Direct Dial and reasonable automatic renewal.”

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Posted 4 years ago

“Renewal was a breeze and cost went down! Great stuff. Haven't used claims service so can't comment on that, but all in all pretty impressed.”

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Posted 4 years ago

“Renewal, Good price easy to contact helpful staff… Not needed to use the claims system so cannot comment on that side”

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Posted 4 years ago

“Fast and very efficient service when I was involved in a no fault accident”

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Posted 4 years ago

“I was able to discuss my policy in the chat room and tailor it to what I needed completely hassle free.A great service.”

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Posted 4 years ago

“Hassle free service”

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Posted 4 years ago

“Am very sattifeld”

Dial Direct 5 star review on 15th July 2021

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Posted 4 years ago

“I have 2 vans insured with dial direct. Both premiums are excellent. I'll be moving my wife's car over to this company a at renewal.”

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Posted 4 years ago

“I've always found the service. The options available and the cost exceptional. One of the best choices I've made in life. If anything goes wrong I totally have the confidence the company will do it's best for me. Happy days”

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Posted 4 years ago

“Absolutely fine had no problems renewing my 5th year landlord insurance with them excellent” 5 stars 🌟🌟🌟🌟🌟”

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Posted 4 years ago

“Great service no problems”

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Posted 4 years ago

“Very helpful and friendly staff. A very straight forward process for car insurance.”

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Posted 4 years ago

“Never had any problems with dial direct This is my second year as a customer and by far the cheapest insurance around for me”

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Posted 4 years ago

“Saved me about £150”

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Posted 4 years ago

“One of the best Insurance companies i have dealt with . Very reasonable prices . Won’t be going to any other in the forseable future .”

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Posted 4 years ago

Dial Direct is rated 4.3 based on 3,433 reviews