Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fine had no problems renewing my 5th year landlord insurance with them excellent” 5 stars 🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Great service no problems”

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Posted 5 years ago

“Very helpful and friendly staff. A very straight forward process for car insurance.”

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Posted 5 years ago

“Never had any problems with dial direct This is my second year as a customer and by far the cheapest insurance around for me”

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Posted 5 years ago

“Saved me about £150”

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Posted 5 years ago

“One of the best Insurance companies i have dealt with . Very reasonable prices . Won’t be going to any other in the forseable future .”

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Posted 5 years ago

“Matched cheapest quote I got from other companies”

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Posted 5 years ago

“Dial Direct was easy to set up I would definitely recommend this company for your home insurance and any other insurance they do”

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Posted 5 years ago

“Saved about £150.”

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(Van Insurance) - Posted 5 years ago

“Fast and easy to review and set up.”

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Posted 5 years ago

“Easy to use straight forward no hassle.”

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(Home Insurance) - Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Pretty good reasonable price free breakdown. No complaints.”

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(Van Insurance) - Posted 5 years ago

“No nonsense renewal!”

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Posted 5 years ago

“Very good customer service.”

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Posted 5 years ago

“The service was very good and the person who I contacted was very helpful.”

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Posted 5 years ago

“This is my second year with this company for my buildings, contents and home emergency. The premium rate and the standard of service which I received was good. I have also been really satisfied on the two occasions when I had to use the home emergency service.”

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Posted 5 years ago

“Always helpful when on the phone”

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Posted 5 years ago

“Phoned re insurance renewal quote and without any expected hassle price brought down to same as previous year. First time that has happened in similar situations with other insurers, they are usually only interest in new business not providing a service to retain present customers. Dial Direct were first class and have no hesitation in recommending them to others”

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Posted 5 years ago

“Easy to use no extra costs incurred happy days”

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Posted 5 years ago

Dial Direct is rated 4.4 based on 3,661 reviews