Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,433 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“They have been excellent.”

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(Car Insurance) - Posted 10 years ago

“very good service will stay on if the price stays right.”

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(Car Insurance) - Posted 10 years ago

“Brilliantly helpful. I was an existing customer and when I purchased a new car I made an error in purchasing a new policy rather than amending existing one. Sorted out within 5 minutes. Also £300 cheaper than the qoute from the dealer I got car from.”

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(Car Insurance) - Posted 10 years ago

“Getting the car insured was painless and simple. The docs arrived via email which is fine for me.”

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(Car Insurance) - Posted 10 years ago

“First class rates and very good communications over the phone and online.. Best price quote..”

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(Van Insurance) - Posted 10 years ago

“very good clear policys”

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(Home Insurance) - Posted 10 years ago

“just what I was looking for.”

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(Van Insurance) - Posted 10 years ago

“No issues buying this policy - at a very satisfactory price”

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(Car Insurance) - Posted 10 years ago

“Very good profeshional company”

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(Car Insurance) - Posted 10 years ago

“The experience was very good, and I am pleased with the outcome. I would recommend this site to anyone wishing to obtain insurance”

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(Home Insurance) - Posted 10 years ago

“Very satisfied. Easy to purchase. Comparable price.”

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(Car Insurance) - Posted 10 years ago

“best price and support from DialDirect Insurance. happy with the cover..”

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(Car Insurance) - Posted 10 years ago

“Thought I was going to get a free toy but obviously not ,disappointed about that .”

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(Home Insurance) - Posted 10 years ago

“As I haven't had a reason to claim I can't really commet”

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(Car Insurance) - Posted 10 years ago

“Very good”

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(Car Insurance) - Posted 10 years ago

“Very easy to deal with and clear about there policy. Thanks.”

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(Car Insurance) - Posted 10 years ago

“I found the they were clear and explained things well and displayed a lot of patients thank you”

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(Car Insurance) - Posted 10 years ago

“very good service no problems at all”

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(Car Insurance) - Posted 10 years ago

“I have always found Dial Direct a Great Company to deal with ,the phone is always answered Promptly and Ive never had a problem with any of their staff ,theyre always Pleasent and Very Helpfull ,their Prices are always very Competative too .all in all a Super company and I have no hesitation in Recomending them to all !”

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(Car Insurance) - Posted 10 years ago

Dial Direct is rated 4.3 based on 3,433 reviews