Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,491 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good”

Helpful Report

(Van Insurance) - Posted 10 years ago

Hi, Thank you for your review. It is great to hear that you are happy with your policy. We look forward to your continued custom. Kind Regards, Keri

Posted 10 years ago

“Fantastic customer service ,friendly ,helpful ,and everything was explained jargon free, . I will definately stay with dial direct and will tell friends and family about their five star service .”

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(Car Insurance) - Posted 10 years ago

“It was so easy to get my car insurance from dial direct I will in the future go to them for my other insurances when due.”

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(Car Insurance) - Posted 10 years ago

“Very good.”

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(Car Insurance) - Posted 10 years ago

“They have been excellent.”

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(Car Insurance) - Posted 10 years ago

“very good service will stay on if the price stays right.”

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(Car Insurance) - Posted 10 years ago

“Brilliantly helpful. I was an existing customer and when I purchased a new car I made an error in purchasing a new policy rather than amending existing one. Sorted out within 5 minutes. Also £300 cheaper than the qoute from the dealer I got car from.”

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(Car Insurance) - Posted 10 years ago

“Getting the car insured was painless and simple. The docs arrived via email which is fine for me.”

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(Car Insurance) - Posted 10 years ago

“First class rates and very good communications over the phone and online.. Best price quote..”

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(Van Insurance) - Posted 10 years ago

“very good clear policys”

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(Home Insurance) - Posted 10 years ago

“just what I was looking for.”

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(Van Insurance) - Posted 10 years ago

“No issues buying this policy - at a very satisfactory price”

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(Car Insurance) - Posted 10 years ago

“Very good profeshional company”

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(Car Insurance) - Posted 10 years ago

“The experience was very good, and I am pleased with the outcome. I would recommend this site to anyone wishing to obtain insurance”

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(Home Insurance) - Posted 10 years ago

“Very satisfied. Easy to purchase. Comparable price.”

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(Car Insurance) - Posted 10 years ago

“best price and support from DialDirect Insurance. happy with the cover..”

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(Car Insurance) - Posted 10 years ago

“Thought I was going to get a free toy but obviously not ,disappointed about that .”

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(Home Insurance) - Posted 10 years ago

“As I haven't had a reason to claim I can't really commet”

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(Car Insurance) - Posted 10 years ago

“Very good”

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(Car Insurance) - Posted 10 years ago

“Very easy to deal with and clear about there policy. Thanks.”

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(Car Insurance) - Posted 10 years ago

Dial Direct is rated 4.3 based on 3,491 reviews