Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,591 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,591 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant fast customer service”

Helpful Report

(Van Insurance) - Posted 5 years ago

“Very professional company really happy with what I am paying I would highly recommend them to family and friends x”

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(Home Insurance) - Posted 5 years ago

“Everything went very smoothly and great after sales care. Highly recommend them.”

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(Car Insurance) - Posted 5 years ago

“Honestly, so far so good. A very annoying advert though. Just goes to show people will buy without that flamin’ gimmick!”

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(Car Insurance) - Posted 6 years ago

“Very easy to deal with and they let you know by email when they've taken your monthly payment from you”

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(Car Insurance) - Posted 6 years ago

“Found the i spoke to very helpful and professional”

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(Van Insurance) - Posted 6 years ago

“Easy to understand”

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(Home Insurance) - Posted 6 years ago

“As the first time that I have experienced taken out home insurance I was always taken the first insurance all the time but it does to shop around”

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(Home Insurance) - Posted 6 years ago

“I couldn't recommend dial direct enough the service has been great I got a very competitive quote so I'm happy”

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(Car Insurance) - Posted 6 years ago

“Very pleased overall ,I have now ceased driving and no longer need car insurance but would recommend to anyone ,”

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(Home Insurance) - Posted 6 years ago

“Just the job”

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(Car Insurance) - Posted 6 years ago

“Never had to claim anything.”

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(Home Insurance) - Posted 6 years ago

“Very good company”

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(Car Insurance) - Posted 6 years ago

“The insurance was affordable and it would appeal to anyone looking for value for money. Self explanatory and easy access.”

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(Home Insurance) - Posted 7 years ago

“Been brill up to now :)”

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(Van Insurance) - Posted 7 years ago

“easy to set up”

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(Home Insurance) - Posted 7 years ago

“No problems at all. thank you.”

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(Car Insurance) - Posted 7 years ago

“easy to deal with, only wish price hike not in region of 15%”

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(Home Insurance) - Posted 7 years ago

Hi Barbara, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Many Thanks, Dial Direct Social Team

Posted 7 years ago

“Very good service..they are cheaper than a lot of companies..give them a go you might be surprised.”

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(Home Insurance) - Posted 7 years ago

Hi, Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom. Many Thanks, Dial Direct Social Team

Posted 7 years ago

“when my wife had someone go in to the back of her car I rang dial direct .there response no problem .The car was collected on Monday morning by Friday we had been paid out .Would recommend dial direct 5 star people 5 star company.”

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(Home Insurance) - Posted 7 years ago

Hi Glyn, Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you. Many Thanks, Dial Direct Social Team

Posted 7 years ago

Dial Direct is rated 4.3 based on 3,591 reviews