Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,434 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found Dial Direct a Great Company to deal with ,the phone is always answered Promptly and Ive never had a problem with any of their staff ,theyre always Pleasent and Very Helpfull ,their Prices are always very Competative too .all in all a Super company and I have no hesitation in Recomending them to all !”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Gave me the best quote, with all i needed, was very helpful when i had to make changes to my policy.”

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(Car Insurance) - Posted 10 years ago

“Great no problems”

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(Car Insurance) - Posted 10 years ago

“Excellent service provider !”

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(Car Insurance) - Posted 10 years ago

“Excellent service when taking out insurance, clear guidance.”

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(Home Insurance) - Posted 10 years ago

“haven't made a claim this years so nothing to report”

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(Home Insurance) - Posted 10 years ago

“it is easy for me and my car ...good job and well done”

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(Car Insurance) - Posted 10 years ago

“very easy to deal with and very happy with price”

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(Car Insurance) - Posted 10 years ago

“Easy to talk to and very helpful. Documents are easy to find on line and easy to print.”

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(Van Insurance) - Posted 10 years ago

“Very easy to arrange the insurance allways collect payments on the agreed date every month will use them again and recomend them to others 5 star well done .”

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(Car Insurance) - Posted 10 years ago

“Online facility easy to use and when I had to call them excellent customer service.”

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(Car Insurance) - Posted 10 years ago

“Good service.”

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(Car Insurance) - Posted 10 years ago

“Excellent service.”

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(Car Insurance) - Posted 10 years ago

“The insurance with Dial Direct was very easy to set up, and was half the cost of my previous insurance. The staff were also very helpful.”

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(Car Insurance) - Posted 10 years ago

“good.”

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(Car Insurance) - Posted 10 years ago

“I printed out the documents so I could read and everything I needed was covered so excellent would most definatly recommend.”

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(Home Insurance) - Posted 11 years ago

“very easy to buy from the people where very kind and patient ,did not mind how many questions you asked they took the time to make sure you had total understanding,hope the price is as good this year.”

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(Home Insurance) - Posted 11 years ago

“It's was easy to buy insurance from the company.”

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(Home Insurance) - Posted 11 years ago

“very good price.”

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(Car Insurance) - Posted 11 years ago

“very good.”

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(Van Insurance) - Posted 11 years ago

Dial Direct is rated 4.3 based on 3,434 reviews