Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed my insurance gone down slightly, so very happy with this company.”

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Posted 2 years ago

“Considering some of the quotes received, and taking into account all insurances have increased ( not necessarily in small amounts) was satisfied this was the best I could get and been with them for 3/4 years now. Luckily never had to claim, so nothing else to comment on.”

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Posted 2 years ago

“Renewal quote was only £20'ish more than last year so why change what isn't broken this is our 3rd year with Dial Direct very happy”

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Posted 2 years ago

“Renewal arrived promptly and the quote was only £40 increase on last year so was quite happy with that especially as we srebith elderly.”

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Posted 2 years ago

“Definitely the best cover I could get for the price.”

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Posted 2 years ago

“Customer service is first class and Dial Direct is easy to contact. I’ve been a loyal customer for many years and found them to be quick and efficient. My price this year for the maximum permitted (9 years) no claims bonus was higher than expected though probably due to the cost of living crisis. Other than that I’m a happy customer.”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“No problems so far”

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Posted 2 years ago

“Everything went well thank you very much 😄”

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Posted 2 years ago

“So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial”

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Posted 2 years ago

“Simple to renew, very competitive price too”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great prices,good customer service,should have found Dial direct a long time ago.”

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Posted 2 years ago

“Price, easy renewal and user friendly website.”

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Posted 2 years ago

“Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers”

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Posted 2 years ago

“Great service at a great price”

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Posted 2 years ago

“Easy to renew and at good value.”

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Posted 2 years ago

“Quick and efficient Happy customer”

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Posted 2 years ago

“Giving us as a customer who has used them over a long period a good price reflecting our no claims status.”

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Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews