Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal of my van insurance was done with no fuss . Staff were very professional and know their stuff. Many thanks”

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Posted 2 years ago

“very pleased”

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Posted 2 years ago

“Very pleased with my renewal quote, slightly less than last year, amazing in todays climate, good service, easy to renew, and my policy gives me complete peace of mind with my breakdown policy included.”

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Posted 2 years ago

“Exactly what I needed, no fuss, no bother, for myself perfect”

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Posted 2 years ago

“One of the very best insurance companies that I have insured with. Excellent service, very straightforward and competitive prices, I personally would not consider looking elsewhere. Top marks all round.”

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Posted 2 years ago

“Very good quality and time”

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Posted 2 years ago

“Prompt and factual attention. Now 10 plus years of good service!”

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Posted 2 years ago

“Competitive prices,especially for existing customers. Easy access to online account.”

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Posted 2 years ago

“Excellent Customer Service. I have recommended the Company to Family and Friends.”

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Posted 2 years ago

“Very easy to deal with.Was emailed my next year's price, was really good considering the inflation. Opted to stay no hassle they done everything. Very happy customer, certainly would recommend them”

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Posted 2 years ago

“Very pleased”

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Posted 2 years ago

“No fuss and easy to deal with. Also far more value for insurance than some of the “ rip off” rivals.”

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Posted 2 years ago

“Extremely happy to be a member of the team knowing im in great hands caring for all my driving requirements”

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Posted 2 years ago

“Great service, thanks!”

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Posted 2 years ago

“Very polite, very helpful, very satisfied.”

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Posted 2 years ago

“Renewed my insurance again with Dial Direct for a second year really great service and best price”

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Posted 2 years ago

“Excellent service I'm very happy with them Thank you so much”

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Posted 2 years ago

“Very professional service. Questions answered clearly and my unfortunate claim was dealt with efficiently and effectively. Can't ask for more.”

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Posted 2 years ago

“Excellent service started second year with company and have no regrets. Quote as good as any other offered,have already recommended to others!!”

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Posted 2 years ago

“Always a smooth easy transaction when insuring my car. Very efficient and excellent communication. Highly recommend. Competitive prices always.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,169 reviews