Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dial Direct is the most helpful insurance company I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer.”

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Posted 2 years ago

“Very efficient service when our car broke down.”

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Posted 2 years ago

“Happy with service”

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Posted 2 years ago

“Renewal quote was a lot less than any other quite and hadn't increased by much at all.”

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Posted 2 years ago

“been with you know for 3 years both car and contents allways had good service from you and good prices now my son has also been with you for 2 years car also had good srvice and prices”

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Posted 2 years ago

“Great recent experience without any hassle or stress.”

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Posted 2 years ago

“This is my second year and I have not had any problems with them.”

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Posted 2 years ago

“Been with them for a few years now and have not had a problem.”

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Posted 2 years ago

“Very Helpful and efficient service absolutely no complaints very good price thank you”

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Posted 2 years ago

“I’ve been with dial direct a few years now and have never had a problem with them, highly recommend them,”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“I have found, Dial Direct Insurance, Very perfessional and so very helpful. I would be very happy to recommend them to anyone who is looking for insurance.”

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Posted 2 years ago

“First class service no over inflated prices”

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Posted 2 years ago

“Good customer service, fair prices and prompt attention.”

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Posted 2 years ago

“Good price, like monthly thank you texts”

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Posted 2 years ago

“They were professional and very helpful.”

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Posted 2 years ago

“Very competitive prices, have been with Dial Direct for about 6 years , never had any problems with them.”

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Posted 2 years ago

“We’ve dealt with them for many years and always found them to be most helpful. Accommodating to our needs, particularly so as pensioners in this economic climate. I’d like to say thank you to them.”

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Posted 2 years ago

“My 2nd year with having Car insurance with Dial Direct & again, a great service / Policy at a great competitive price, but the best satisfaction of all, on the day of my renewal was the Agent I spoke with (I cannot remember his name sad to say) & he was excellent, friendly & efficient.........10/10”

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Posted 2 years ago

“Found your advisor very helpful and friendly. Could not flaut him.janetquantrill@hotmail.co”

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Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews