Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,586 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,586 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were professional and very helpful.”

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Posted 2 years ago

“Very competitive prices, have been with Dial Direct for about 6 years , never had any problems with them.”

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Posted 2 years ago

“We’ve dealt with them for many years and always found them to be most helpful. Accommodating to our needs, particularly so as pensioners in this economic climate. I’d like to say thank you to them.”

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Posted 2 years ago

“My 2nd year with having Car insurance with Dial Direct & again, a great service / Policy at a great competitive price, but the best satisfaction of all, on the day of my renewal was the Agent I spoke with (I cannot remember his name sad to say) & he was excellent, friendly & efficient.........10/10”

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Posted 2 years ago

“Found your advisor very helpful and friendly. Could not flaut him.janetquantrill@hotmail.co”

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Posted 2 years ago

“Friendly and efficient staff with excellent service”

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Posted 2 years ago

“Absolutely brilliant couldn't help me enough. Great people. Thanks.”

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Posted 2 years ago

“I've recently renewed my car insurance with Direct Dial, excellent friendly service and they matched other quotes.”

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Posted 2 years ago

“Renewal quote good and very easy to sign up👍 The best test of an insurance company is how they deal with a claim. No experience of this yet thank God 🙏👍”

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Posted 2 years ago

“Always pleasant and willing to help you get the best policy for you”

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Posted 2 years ago

“Haven't had to claim. Easy to get cover with no nonsense or hassle just covered from the date requested”

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Posted 2 years ago

“Quick and simple to insure my car for another year but obviously the prices have gone up everywhere and I was offered a better price than others so decided to stay .”

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Posted 2 years ago

“Was simple to renew”

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Posted 2 years ago

“with Dial Direct I do have a peace of mind.”

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Posted 2 years ago

“Excellent service and great value.”

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Posted 2 years ago

“Although the 2nd year premium was up it was still cheaper than alternative quotes. Not had to have any more dealings so can't comment on that.”

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Posted 2 years ago

“First class service”

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Posted 2 years ago

“Easy and seamless renewal with a very competitive insurance quote”

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Posted 2 years ago

“Very quick and efficient service at all times, and competitive prices.”

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Posted 2 years ago

“Reasonable quote given to re-new my yearly car insurance. Up to date e-mail keeping me informed of my renewal.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,586 reviews