Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car insurance renewal quote was far better than results on comparison websites Versy easy to navigate website and download documents”

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Posted 2 years ago

“They tend to keep prices down and give you good value for money. I havent had to get in touch so dont know on that side but communication though text is good when my insurance needed replaning send documents over via emal...so yes good company...good prices.”

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Posted 2 years ago

“Customer service was very helpful and gave me a good deal on renew.”

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Posted 2 years ago

“Easy to navigate Website. No claims made so am unable to comment on that but the actual choosing my home insurance with Dial Direct was very easy online. Thank you”

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Posted 2 years ago

“Have been with Dial Direct for many years and found them competitively priced. Available to speak when needed especially around renewal time but able to view all documents on your online account. Recommended.”

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Posted 2 years ago

“I was due for renewal and was looking around. Dial direct were able to give me a brilliant quote.”

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Posted 2 years ago

“the renewing of my car insurance was very easy,well done”

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Posted 2 years ago

“As an elderly person I am very happy with my car insurance premiums Easy to get into contact with and I admit I have shopped around but have found nothing better than Dial Direct n”

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Posted 2 years ago

“Very good service, very good prices All you need many thanks.”

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Posted 2 years ago

“Always someone efficient and polite to talk to. But best of all best price around”

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Posted 2 years ago

“Excellent customer service good price”

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Posted 2 years ago

“They were polite and easy to talk to competitive prices.”

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Posted 2 years ago

“Very happy with Dial Direct. After having an extortionate renewal quote which I paid they phoned me with a new quote and gave me a rebate. I was very surprised and happy with the outcome.”

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Posted 2 years ago

“What I like about Dial Direct is that they kept the premium competitive. It is also easy to contact customer services who have always been very helpful. Luckily I haven't had any accident or problems in the past few years, so I don't know how that would be dealt with, but I am sure they will be helpful and clear.”

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Posted 2 years ago

“Good prices, easy to contact by phone and helpful staff.”

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Posted 2 years ago

“Excellent service good value for money”

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Posted 2 years ago

“Have been with Dial Direct for 7 years very happy with the service, helpful and friendly when I needed to contact them to add a driver/ change registration number on my van.”

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Posted 2 years ago

“Great service and I can speak to you..”

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Posted 2 years ago

“Great quick and easy, not the best value however happy with the service”

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Posted 2 years ago

“Made it easy and simple to get car insurance”

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Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews