Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,589 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and very easy to deal with”

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Posted 3 years ago

“i have always been happy with dial direc, although i have never had a claim. i would like a paper copy of insurance certificate.”

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Posted 3 years ago

“All good, the service I have up till now has been exceptional, the prices have been reasonable . Over all I have been very satisfied.”

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Posted 3 years ago

“An excellent company with very affordable prices. Happy with my level of cover, and easily contactable should the need arise. Also a clear understanding of the policy.”

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Posted 3 years ago

“Excellent price and for the first time with an insurance company my premium actually dropped on my renewal quote and I could not find it any cheaper on comparison websites”

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Posted 3 years ago

“Low cost house insurance and price has gone down this year. Easy access to policy on Line and plenty of notice at renewal. Haven’t claimed yet on a policy so not able to comment on this aspect.”

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Posted 3 years ago

“"Well priced and easy to buy online"”

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(Home Insurance) - Posted 3 years ago

“Dealt with everything in a very efficient and friendly manner. Mistakes were made after the deal was done with pricing which was very quickly noticed and sorted with the minimum of fuss.”

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Posted 3 years ago

“There was no fuss your renewal quote was favourable and so made it easy to renew with Dial Direct”

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Posted 3 years ago

“Excellent helpful”

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Posted 3 years ago

“Great service at a fantastic price. Hopefully I will never have to use your ‘product’ but I am confident that it would be a simple process if I ever should.”

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Posted 3 years ago

“Easy to talk to and easy to get through to! Premium has reduced every year!”

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Posted 3 years ago

“Very competitive priced and can’t fault their customer service. Have renewed again without any problems.”

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Posted 3 years ago

“Excellent service from Dial Direct when I changed cars 2 days before my insurance was due to kick in. That was last year and I have renewed with them as the price was very competitive. Simple online application process too. Definitely recommend”

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Posted 3 years ago

“Staff were very helpful and made the purchase of an insurance policy easy and stress free”

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Posted 3 years ago

“Customer service excellent for easy renewal of policy .Haven't had to make a claim yet ,but I'm confident when I do , it will be handled without any fuss .”

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Posted 3 years ago

“Fast , efficient, very well mannered and easy to talk to”

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Posted 3 years ago

“The process and procedure was simlpe”

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Posted 3 years ago

“Straight forward and easy to take out my Car Insurance.”

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Posted 3 years ago

“Very professional & insurance done within minutes.”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,589 reviews