Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the first time ever an Insurance Company have reduced my Car Insurance Price [Well done]. I normally change my Insurer every Year but not this Year.”

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Posted 3 years ago

“Used git the second year I always look for the best quotes but this time with dial direct my renewal quote was actually cheaper than the previous year this has never happened with any other insurance company in 50 years of driving I wouldn’t hesitate in recommending Dial Direct”

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Posted 3 years ago

“Friendly staff and good service.”

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Posted 3 years ago

“Good reasonably priced”

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Posted 3 years ago

“Very pleased as my insurance stayed the same as last year .did shop around but nobody matched you.very pleased thank you.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Great service great prices and friendly staff”

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Posted 3 years ago

“Good renewal price this year. Efficient service and easy to renew again.”

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Posted 3 years ago

“Good professional and efficient service with good competitive rates. The Web service's are so easy to use.”

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Posted 3 years ago

“About the service and the rate of change”

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Posted 3 years ago

“good price and easy renew”

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Posted 3 years ago

“Received my quote for this year wasn't happy with it rang up spoke to really nice girl who sorted me out and got it down much cheaper so I was really happy thanks”

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Posted 3 years ago

“Great prices and very easy to deal with”

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Posted 3 years ago

“i have always been happy with dial direc, although i have never had a claim. i would like a paper copy of insurance certificate.”

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Posted 3 years ago

“All good, the service I have up till now has been exceptional, the prices have been reasonable . Over all I have been very satisfied.”

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Posted 3 years ago

“An excellent company with very affordable prices. Happy with my level of cover, and easily contactable should the need arise. Also a clear understanding of the policy.”

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Posted 3 years ago

“Excellent price and for the first time with an insurance company my premium actually dropped on my renewal quote and I could not find it any cheaper on comparison websites”

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Posted 3 years ago

“Low cost house insurance and price has gone down this year. Easy access to policy on Line and plenty of notice at renewal. Haven’t claimed yet on a policy so not able to comment on this aspect.”

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Posted 3 years ago

“"Well priced and easy to buy online"”

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(Home Insurance) - Posted 3 years ago

“Dealt with everything in a very efficient and friendly manner. Mistakes were made after the deal was done with pricing which was very quickly noticed and sorted with the minimum of fuss.”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews