Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,590 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,590 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service and it was good to see that my Renewal Premium was cheaper than last year's!”

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Posted 3 years ago

“Great service and easy to use highly recommended”

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Posted 3 years ago

“Always being helpful whatever the query.”

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Posted 3 years ago

“great service no problem”

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Posted 3 years ago

“Competitive price and straightforward to renew. Staff friendly and helpful.”

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Posted 3 years ago

“Honest reliable service Great company to use”

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Posted 3 years ago

“Cheaper renewal than last year so very pleased about that. Always happy to help when I phone and easy to understand.”

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Posted 3 years ago

“Simple easy process - can’t fault it!!”

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Posted 3 years ago

“Really good service. Easy to understand details of cover, and access documents on the phone.”

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Posted 3 years ago

“Offered a renewal price less than last year. Excellent!”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“This Year my policy was half the price as last Year. I've Not made a claim in over 10yrs.... So glad I'm not paying for other people's claims.”

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Posted 3 years ago

“Competitive price, very straightforward to renew my cover.”

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Posted 3 years ago

“My renewal policy offer was considerably lower than last year with other companies you normally have to switch to get a better deal were direct line was excellent. Also the service is excellent 10 out of 10 Thank you Best regards Steve”

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Posted 3 years ago

“I am very pleased to work with you.”

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Posted 3 years ago

“Very easy to set up the insurance cover, and happy to renew at a competitive cost”

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Posted 3 years ago

“Excellent service. Easy to use.Most competitive prices.I am really satisfied with this company and would recommend.”

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Posted 3 years ago

“I never normally stay with the same car insurance company, I tend to shop around every year to find the best deal. I was totally surprised that the renewal quote was around £50 cheaper than the previous year and beat all comparison websites, here’s hoping to next year.”

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Posted 3 years ago

“Competitive prices and easy to navigate Web site.”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,590 reviews