General Accident Reviews

3.0 Rating 576 Reviews
49 %
of reviewers recommend General Accident
3.0
Based on 576 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Policy clear and easy to do
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(Car Insurance) - Posted 9 years ago
process was friendly and hassle free
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(Car Insurance) - Posted 9 years ago
Will use again if the price is right.
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(Car Insurance) - Posted 9 years ago
Just what I needed in a policy very good
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(Car Insurance) - Posted 9 years ago
Bought this policy because it was the most cost effective but when I was able to change the vehicle on my car insurance at the click of a button I became VERY impressed, felt more in control than I have with any previous policy and was very pleased that my partner had recommended General Accident.
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(Car Insurance) - Posted 9 years ago
General accident have been amazing and I will keep using them as my provider for life !!!!
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(Car Insurance) - Posted 9 years ago
The only thing I would change is that, sometimes during the course of the year, it would be helpful to be able to discuss a problem on the telephone eg I was changing car and for some reason the new car was shown to be unacceptable to you although this obviously was not the case and, whilst the problem was resolved very professionally by several e-mails, one short telephone call would have made a great difference and given me immediate peace of mind instead of having protracted correspondence over 2 days whilst I was on holiday as, under no circumstances, did I want to have to leave General Accident. I trust this is helpful!
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(Car Insurance) - Posted 9 years ago
'Not my fault' claim dealt with extremely east despite 3 x cars involved. Repaired well and quickly although some confusion over whether I had /needed 'replacement car' (which I was not signed up for and didn't want). Happy.
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(Car Insurance) - Posted 9 years ago
Happy with policy. Easy to amend details of policy as I changed my car part way through year.
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(Car Insurance) - Posted 9 years ago
Happy with my quote last year, obviously chose it because it was the cheapest. Not sure why it was a few hundred £'s cheaper than Aviva though (i thought they were owned by G.A.). Haven't needed to make a claim though so can't comment about that side of service. Will stay with G.A. If quote is reasonable next time round.
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(Car Insurance) - Posted 9 years ago
good deal!
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(Car Insurance) - Posted 9 years ago
Found insurance company very easy to deal with and no problems at all would recomend.
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(Car Insurance) - Posted 9 years ago
General Accident is rated 3.0 based on 576 reviews