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General Accident Reviews

3.0 Rating 575 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 575 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prices and good on line service. If you want to speak to person don't use GA. My queries by email have been answered quickly,and effectively. I have changed my car type and due to errors at the garage have needed to amend the model twice , the reg number twice, and change to private plates. All instant and absolutely no fees. No complaints whatsoever.”

Posted 6 years ago

“Team was so helpful.”

Posted 6 years ago

“Today I had an accident. I been calling to General Accident insurance company and I received as much support as possible. Very thankful to all team, especially Katie, who help me with everything.”

Posted 6 years ago

“haven't made a claim, but happy with the service and answers to my queries.”

(Car Insurance) - Posted 7 years ago

“Very helpful and friendly on the phone when setting up the policy.”

(Car Insurance) - Posted 7 years ago

“had an accident in December 2016, not my fault, as soon has I got home I rang them a Courtesy Car was in place, someone was going to pick my car up for Repair it was that quick,”

Posted 7 years ago

“My claim was sorted within a couple of hours of me ringing the claims line for an accident that was not my fault. My car was booked in for repair with Solas- Excellent return, only problem was getting a small car for me, but again all sorted on the day my vehicle collected & came back valeted 😃”

Posted 7 years ago

“Excellent Dealing with Car Claim”

Posted 7 years ago

“very easy to insure my car.”

(Car Insurance) - Posted 7 years ago

“Easy to review and complete my application.”

(Car Insurance) - Posted 7 years ago

“as a complete novice regarding buying insurance online and not knowing how to download my no claims documents, a quick phone call and a very helpful lady on the other end of the line. Job Done!”

(Car Insurance) - Posted 7 years ago

“I am afraid that I tapped a car at a junction doing no more than 3 miles an hour, the damage was slight, but the person in the other car still wanted to make claim. The process was quick & easy, although on my part could be quite expensive. But nobody was hurt & cars can be repaired, I repaired my own at my own expense. So I hope this will be enough information for your revue. Many thanks . Mr James Pullen.”

(Car Insurance) - Posted 7 years ago

“don't have a problem”

(Car Insurance) - Posted 7 years ago

“First time I had used Gocompare or General Accident and everything went really well, Just hope if I ever need to make a claim its all straight forward”

(Car Insurance) - Posted 7 years ago

“I searched all the independent insurance sites and search engines and GA was the best price and deal. So simple to use go to the search engine put in your info search got in touch with GA who went through the info with me. Got an email link for my docs to either print off or if you want file and save and that was it done. Just a great deal nice staff who understood my needs I got a lot as standard legal courtesy car etc happy days cheers GA.”

Posted 7 years ago

“ON LINE POLICY.Very easy to understand the policy instructions, no phone cover after a month but the website is easy to negotiate....I have successfully changed my car and the registration (private) on line recently. Recommended due to high level of cover for the price.”

(Car Insurance) - Posted 7 years ago

“I have claimed on this insurance with my vehicle being "Hit"by another vehicle ,GAFLAC quickly organised repair and gave me an excellent car..whilst mine was being repaired..very quickly done and well pleased..”

(Car Insurance) - Posted 7 years ago

“Completely useless - couldn't find my new car to insure and didn't offer any help whatsoever. Don't go there - terrible customer service - only contactable through email - no telephone support even when major problem”

Posted 7 years ago

“Changed my car during the term of my policy and changing the details online only took me a couple if minutes. No hassle whatsoever.”

(Car Insurance) - Posted 8 years ago

“If You car is break down abroad You should get a rent car straight away if it is neceserry and it should to be paid so You dont have to worry about transport. I was waiting almost 6 hours and decied to rent a car by myself.”

(Car Insurance) - Posted 8 years ago

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General Accident is rated 3.0 based on 575 reviews