Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

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“Great price never had problem with them been with them 3 years now”

Helpful Report

Posted 9 years ago

“Brilliant and much lower insurance this year”

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Posted 9 years ago

“The acceleration scoring is unfair.”

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Posted 9 years ago

“The only problem I had was I didn?t think that the box was accurate enough in terms of braking. I believe this gave an inaccurate reading.”

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Posted 9 years ago

“Great way to start off as a new driver and getting rewarded for safe driving.”

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Posted 9 years ago

“Hastings customer service is lovely, very helpful staff as well as getting a good deal.”

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Posted 9 years ago

“Very happy with the service i received”

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Posted 9 years ago

“No hard sell good value would recommend”

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Posted 9 years ago

“An absolute joke just don't do it, in hindsight I would prefer to pay more and go with someone who has a sense of decency. I wish I found these reviews before I purchased a years worth of insurance. I had 2 2mile journeys in the past week and they judged it bad and have cancelled my policy as my driving is under 40 points. On top I am now being charged 210 pound for them to remove the black box and 45 pound cancellation fee... I am pretty sure they will just throw the box away after, if not I will demand to see proof it has been wiped for data security purposes and 45 pound cancellation when they are cancelling. Absolute joke”

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Posted 9 years ago

“GOOD PACKAGE AND SERVICE”

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Posted 9 years ago

“Competitive price and friendly agents to discuss issues with via old fashioned telephone”

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Posted 9 years ago

“Fantastic, rewards loyal customers couldn't find a better quote anywhere”

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Posted 9 years ago

“The advisor was able to answer my query and get it solved as quick as possible”

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Posted 9 years ago

“Excellent service and good price. Good online service to”

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Posted 9 years ago

“The renewal of my car insurance was dealt with by knowledgeable and friendly staff.”

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Posted 9 years ago

“Avoid at all costs”

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Posted 9 years ago

“Avoid at all costs!!”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“I would recommend Hastings to everyone. They deal with your problems straight away and they are very polite and helpful.”

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Posted 9 years ago

“My smart miles score didn't reset on a new year”

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Posted 9 years ago

Hi Rhia, Thanks very much for the review. I can confirm the score doesn't reset upon renewing and continues as you were ~Joe?

Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews