Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,011 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

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“The guy who fixed my box was very good, friendly and efficient”

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Posted 8 years ago

“Great renewal price. Very happy”

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Posted 8 years ago

“No problem getting car insurance and the cheapest around for comprehensive would recommend any body to pay them a visit.”

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Posted 8 years ago

“Overall hastings were very helpful. I had a delay in the delivery of the black box, the staff were able to sort this quickly and were again very helpful.”

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Posted 8 years ago

“Yes. Fantastic price. Spot on service and aftercare”

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Posted 8 years ago

“the online service was easy to use and every thing was clear and easy to understand.”

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Posted 8 years ago

“Easy, efficient and convenient”

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Posted 8 years ago

“The service was ok the phone calls were helpful but took forever to get through”

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Posted 8 years ago

Hi, Thank you for your review and feedback - we are working hard on improving our call waiting times and hope when you need us next we will be able to answer you more swiftly ~Joe?

Posted 6 years ago

“Having a black box on my car it has helpes me to get a excellent renewal .i would recommend hastings to my friend's”

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Posted 8 years ago

“?”

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Posted 8 years ago

“Excellent premium saving on having the smartmiles box fitted to my car. Fitting service was brilliant and very efficient. It will encourage me to drive to a higher standard and I get a tracker into the bargain if the car is stolen.”

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Posted 8 years ago

“I feel the app is very buggy at times and has not been correctly tested”

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Posted 8 years ago

Hi, Thanks for taking the time to leave us your feedback - we're thankful for the chance to learn and improve ~Joe?

Posted 6 years ago

“They're quick and easy. Nice people to talk to if needed and very helpful”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Problem free service”

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Posted 8 years ago

“Rude over the phone and she started shouting at me and giving me attitude.”

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Posted 8 years ago

Hi, I'm very sorry to read about your call and can appreciate you're unhappy. If you would like to discuss it further with us, please do let us know ~Joe?

Posted 6 years ago

“Really helpful staff when trying to renew my car insurance. Made it straightforward and an easy process”

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Posted 8 years ago

“first class. easy to deal with via internet/email. little black box easy to fit.”

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Posted 8 years ago

“great”

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Posted 8 years ago

“Affordable and after a year the cost of my insurance dropped by 45%”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,011 reviews