Legal & General Reviews

Name: Legal & General
Rating: 1.66

1.7 Rating 606 Reviews

16 %

of reviewers recommend Legal & General

Company Reviews

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1.7

Based on 606 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Legal & General 1 star review on 14th June 2025

Alex

Legal & General 1 star review on 13th June 2025

Rezakarim Rana

Legal & General 1 star review on 9th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Legal & General 1 star review on 22nd May 2025

Jerry

Legal & General 1 star review on 11th May 2025

Nevaeh Serenity

Legal & General 1 star review on 30th May 2022

David

Anonymous

Anonymous // 01/01/2019

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“Easy to arrange and efficient customer service. Clear policy documents.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“So far I'm very happy with my policy, I was paying far too much before and Go Compare have saved me quite a lot. Thanks”

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(Home Insurance) - Posted 10 years ago

“I am very pleased with how easy and straightforward it was”

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(Home Insurance) - Posted 10 years ago

“I moved home after purchasing the insurance and was able to transfer the policy to my new property with no problems. Spoke to 2 or 3 different staff members and all extremely helpful.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“My puppy was treated for a benign tumor, with a large cost. The customer service were very sympathetic and helpful. I had only been paying a few months but they paid in full, for which I was very grateful..”

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(Pet Insurance) - Posted 10 years ago

“This company will avoid paying out at all costs.”

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(Pet Insurance) - Posted 10 years ago

“It was extremely easy to take out the policy, the documents were sent by email. The price was the cheapest I could find that provided the cover I needed. It also enabled me to pay by monthly instalments.”

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(Home Insurance) - Posted 10 years ago

“My dog was diagnosed with an immune disease two months after I signed up with L&G ,but they paid out all my claim and when the end came in November they paid up and even cancelled the policy ( I would have been prepared to pay the years premiums as L&G had already paid out more to me)”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“cheap and cheerful will see way it goes at renewal .”

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(Pet Insurance) - Posted 10 years ago

“quick and easy”

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(Home Insurance) - Posted 10 years ago

“I found them the most reasonable at the time of my renewal.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“I took out insurance for my 15 year old cat last March and he became very unwell in December resulting in him being hospitalised for two days. He has now made a full recovery. I submitted the claim at the beginning of January and have just been informed that it has been accepted and is being paid to me in the next two weeks so I am happy with the outcome. Please be aware that as well as the excess you have to pay 20% of the whole bill for older pets which means that the actual excess is Greater than the one stated. In my case the excess was £75 but then you have to pay 20% of that as well making the excess £90 before then paying 20% on the rest of the bill. Despite the above I think that the policy gives good value for money and I am pleased that I switched to it from my previous insurer and would recommend it to others.”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“A very competitive quote sealed the deal. Like for like with our last insurer but at least 30% cheaper.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Quick and easy and good value for money sums it all up!”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Easy to understand and very cost effective. Good value for money.”

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(Home Insurance) - Posted 10 years ago

“Good policy.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Using gocompare was simply and the information provided was very goood.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“policy was quick and easy to access happy with product that i bought.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“The staff were very polite and gave me advice. My policy was sorted and explained quickly. very pleased. .”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Straightforward application and acceptance.”

Helpful Report

(Home Insurance) - Posted 10 years ago

Legal & General is rated 1.7 based on 606 reviews