Legal & General Reviews

Name: Legal & General
Rating: 1.64

1.6 Rating 622 Reviews

16 %

of reviewers recommend Legal & General

Company Reviews

Questions

Metrics

1.6

Based on 622 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Legal & General made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Legal & General 1 star review on 9th October 2025

Mark Nelson

Legal & General 1 star review on 18th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Legal & General 1 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My puppy was treated for a benign tumor, with a large cost. The customer service were very sympathetic and helpful. I had only been paying a few months but they paid in full, for which I was very grateful..”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“This company will avoid paying out at all costs.”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“It was extremely easy to take out the policy, the documents were sent by email. The price was the cheapest I could find that provided the cover I needed. It also enabled me to pay by monthly instalments.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“My dog was diagnosed with an immune disease two months after I signed up with L&G ,but they paid out all my claim and when the end came in November they paid up and even cancelled the policy ( I would have been prepared to pay the years premiums as L&G had already paid out more to me)”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“cheap and cheerful will see way it goes at renewal .”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“quick and easy”

Helpful Report

(Home Insurance) - Posted 10 years ago

“I found them the most reasonable at the time of my renewal.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“I took out insurance for my 15 year old cat last March and he became very unwell in December resulting in him being hospitalised for two days. He has now made a full recovery. I submitted the claim at the beginning of January and have just been informed that it has been accepted and is being paid to me in the next two weeks so I am happy with the outcome. Please be aware that as well as the excess you have to pay 20% of the whole bill for older pets which means that the actual excess is Greater than the one stated. In my case the excess was £75 but then you have to pay 20% of that as well making the excess £90 before then paying 20% on the rest of the bill. Despite the above I think that the policy gives good value for money and I am pleased that I switched to it from my previous insurer and would recommend it to others.”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“A very competitive quote sealed the deal. Like for like with our last insurer but at least 30% cheaper.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Quick and easy and good value for money sums it all up!”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Easy to understand and very cost effective. Good value for money.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Good policy.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Using gocompare was simply and the information provided was very goood.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“policy was quick and easy to access happy with product that i bought.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“The staff were very polite and gave me advice. My policy was sorted and explained quickly. very pleased. .”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Straightforward application and acceptance.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Can`t comment because have had dealings other than setting up my cover.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Fantastic service great price very happy with the service supplied.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Took my premium but did not want to know when i submitted a continuous storm damage claim.Will not be renewing.”

Helpful Report

(Home Insurance) - Posted 11 years ago

“Legal and General are reasonable to deal with but they charge 20% extra on top of the excess for my 11 year old dog. Also require vet prescription for joint aid tablets and medice which Argos doesn't.”

Helpful Report

(Pet Insurance) - Posted 11 years ago

Legal & General is rated 1.6 based on 622 reviews