MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,346 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the on-line quotation form fairly straightforward to complete but, having made one or two adjustments, the system then asked me to ring for a quotation. I spent some time on hold - during which time the automated response suggested I use the on-line system to avoid waiting (!!) - and then reached a very helpful staff member. However, she needed to refer me to another department. I then spent a considerable amount of time on hold again and in the end had to ring off and ring back! The second staff member I spoke to was also very helpful and we were able to complete the insurance purchase. However, like other customers, I was told that my documents would be with me by email within 48 hours and I have not yet received these either by post or email. The rating I have given MCE Insurance takes account of all the pros and cons of my customer experience but I confess that the price of my MCE Insurance was by far the best available from several comparison websites that I tried.”

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Posted 5 years ago

“Straightforward on line It would be really useful if the information on the existing policy was carried forward rather than having to reenter on renewal”

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Posted 5 years ago

“still waiting for documents!!! After paying in full come on sort it out!!”

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Posted 5 years ago

“I been try to contact you 5.time around trying to transer my ensurance to a new bike and nobody answer i been waiting at every call lile 30.minutes and noone answer”

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Posted 5 years ago

“Perfect nice and easy My second year with you You”

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Posted 5 years ago

“Paid in full for insurance, a week later and no policy documents either by post or email. Calling to sort it out is taking forever. Taking the edge off my son's first motorcycle experience in fear of being stopped and unable to produce insurance.”

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Posted 5 years ago

“Good communication, improved way of informing. Clear instructions. Thank you”

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Posted 5 years ago

“Insured my sons bike. Still waiting for the documents by email or post. Definitely not good enough”

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Posted 5 years ago

“Best price insurance. I could find.”

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Posted 5 years ago

“Very Good Price and level of cover”

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Posted 5 years ago

“All went fantastic, but they said I would receive my documents by email in 48 hours , and I’ve not received anything yet”

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Posted 5 years ago

“The phone service was excellent and the lady dealt with me even though it was past closing time, which I really appreciated (although I had been on hold 30 minutes). I tried to use the online Renew, but it seems to have a fault, in that if you have had a claim (theft) previously it lumps it all in with the accident page (which I have not had), so you cannot progress beyond that point as I had no details to put in the boxes as they were not applicable! Very annoying.”

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Posted 5 years ago

“Insurance quick and easy to take out, customer services very helpful.”

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Posted 5 years ago

“all went good but I haven't had any info on conformation yet”

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Posted 5 years ago

“Price, easy to navigate site and good coms.”

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Posted 5 years ago

“Easy to get quote and to make it happen. Good job MCE.”

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Posted 5 years ago

“Very good and a excellent price”

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Posted 5 years ago

“Really good service and price, would recommend.”

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Posted 5 years ago

“Very easy renewal with MCE. Took very little time, and a reasonable renewal premium too. Who could ask for anything more?!”

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Posted 5 years ago

“3rd renewal with MCE, and it was pleasant, with quick and friendly service as usual. The cover I took was tailored to my needs and the price was competitive, only down side was excess is still a bit high in my opinion. Very satisfied and will continue to use MCE in future.”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,346 reviews