MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MCE insurance is very competitive, would recommend”

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Posted 8 years ago

“Good straight forward information on the policy with all questions answered”

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Posted 8 years ago

“Clear, concise and quick”

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Posted 8 years ago

“Several abortive attempts to contact by phone when renewal was required then had to endure an excruciating long & tedious phone call just to confirm that everything was exactly the same as last year to get a quote Phoned back a week later to accept the quote and make payment to renew insurance (tried to get through 3 x times but no answer) then had to go through the whole pantomime of the same questions yet again for the privilege of paying 30% more than last year! To summarise probably about an hour of my life wasted for no good reason, no wonder people drive around with no insurance!”

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Posted 8 years ago

“very rode manner on the phone”

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Posted 8 years ago

“Straight forward, no unnecessary questions, bike insurance at its best.”

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Posted 8 years ago

“Disappointed to receive a renewal note that was almost double what I was currently paying - despite the extra year of NCD. Further disappointed to find that I could get cover MUCH cheaper via Comparethemarket and it was still with MCE as well ! Even more disappointed that the MCE guy on the phone wouldn't match the online MCE quote - so I didn't renew over the phone, and did it online instead. Seems that the left and right hands aren't talking to each other !! The one good thing was that the online MCE quote was the cheapest for the cover that I wanted. Moral of the story - never renew without checking online first !!!”

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Posted 8 years ago

“Got no issues with the policy, but bloody hell it takes an age on the phone to get it. MCE, I know you have legal obligations but do you really think us punters listen to that robotic speed reading of all that legal jargon. I just kept thinking about how much it was costing me on the phone and I'd much rather read the small print at my own pace so I can understand it. Realise it's not just you its the insurance industry in general.”

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Posted 8 years ago

“Fast clear and easy to understand”

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Posted 8 years ago

“The website was more helpful than the automaton humourless adviser”

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Posted 8 years ago

“Great customer service and updates”

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Posted 8 years ago

“Quick without fuss. Everything was clear & concise.”

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Posted 8 years ago

“Very helpful and the lady I spoke to was a super star”

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Posted 8 years ago

“Very cheap insurance and the level of cover suited my needs”

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Posted 8 years ago

“Still no policy documents received.”

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Posted 8 years ago

“As an existing customer you would expect good service when renewing your policy. Not the case. After setting up my renewal, which i thought was excessively high, i went on "gocompare" to see if this was generally market value.I found a cheaper quote, by nearly £300, with you (MCE) !!! Called to voice my concern and basically had to cancel my policy then renew with the on line quote. To add insult to injury you tried to charge me £60 to cancel my policy then renew it with you again! Terrible customer service.”

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Posted 8 years ago

“Second or Third time I'm getting insured with MCE. Always very helpful staff and always their communication is straight to the point. Much appreciated.”

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Posted 8 years ago

“Be good if you got home start included in the brake down cover and proper legal protection”

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Posted 8 years ago

“The lady I spoke to was very pleasant and the price of the insurance compared favourably with other companies.”

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Posted 8 years ago

“Price, apart from that, poor experience.”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews