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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
The worst customer experience ever. Bike stolen on 13 April. Bike recovered on 15 April by police. Bike being held at MCE's storage facilities since then (over 3 weeks) because they don't know the fee the emergency recovery unit will charge them. Harassed daily by Plantec Assist, MCE's dedicated repairer to authorise repair of the bike when I'm being kept in the dark regarding charges
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Posted 9 years ago
Crooks!!im fully comprehensive on a £5000 gsxr 1000 k7 they offered me £300!!!!AVOID!THEIR POLICIES ARE CHEAP FOR A REASON...
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Posted 9 years ago
I didn't get my meerkat 2 for 1 cinema tickets reward through compare the market.com
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(Motorbike Insurance) - Posted 9 years ago
Cheap insurance, excess is ridiculous. When making a claim the process was terrible. Get what you pay for I guess.
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(Motorbike Insurance) - Posted 9 years ago
A very good service really happy with the outcome
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(Motorbike Insurance) - Posted 9 years ago
Very good no problems with them
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(Motorbike Insurance) - Posted 9 years ago
First and foremost they were the cheapest for my kind of bike, and my maximum 9 years no claim. ( although I haven't made any claims for more then 20 years with any previous policy provider). Easy to process my application on line. Fortunately I am accident free to-date, but if they can remain the cheapest policy provider I see no problem renewing my current policy.
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(Motorbike Insurance) - Posted 9 years ago
Quick and easy but hard to get through to at times. Overall good company.
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(Car Insurance) - Posted 9 years ago
Good service
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(Motorbike Insurance) - Posted 9 years ago
The only reason they got one star was because you can't give them none , I called for a fully com on line quote , which when I called I couldn't have for some reason , so I ended up going for third party fire and theft , they didn't put the theft on the polices , now my bike been stolen and I can't make a claim , wankers !!!!! Don't go anywhere near these people !!!!!
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(Motorbike Insurance) - Posted 9 years ago
You are the dogs bollox of motorbike insurers
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(Motorbike Insurance) - Posted 9 years ago
very good
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(Motorbike Insurance) - Posted 9 years ago
Easy purchase, competitive price.
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(Motorbike Insurance) - Posted 9 years ago
Really good service. Much better than expected when i had a non fault accident
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(Motorbike Insurance) - Posted 9 years ago
Very good service I have both my bikes insured with MCE BIKE INSURANCE and I am sure I will b back with them again in July 2 renew both policy's been with them for 8 or 9 years. !!
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(Motorbike Insurance) - Posted 9 years ago
Usually the cheapest on comparison sites, but there is a reason! They are the worst ever!!! Avoid these idiots like the plague. If you are unfortunate enough to to need to make a claim you will regret it, the claims dept are totally useless. Do not use-yup have been warned
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Posted 9 years ago
Totally unhelpful. Took my bike away without asking me where I wanted it repaired. Didn't get it back for six weeks un repaired. Refused to take it to my repairer and dropped it off with more damage to fairings and front indicator at my home address.20 e mails 25 phone calls to get my bike back . cancelled insurance and got ripped off on my refund. This company shouldn't be allowed to get away with this. They are doing this to too many people. Disgraceful.
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(Motorbike Insurance) - Posted 9 years ago
Have used MCE for 2 years. They are usually very well priced and also offer extras like helmet and leather cover as standard, which you normally only get with more expensive policies. Haven't had to claim from them (thankfully), so I can't rate them on that.
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(Motorbike Insurance) - Posted 9 years ago
Bought insurance on,I've, had screenshot to say insured, but no communication. Phoned to ask for acknowledgement, policy etc and couldn't find it- could find my payment and said insured, it's fine and ride on . . . Still no details by end of week so phoned again - no live policy would I like to buy another? Promised to sort it out but no call back so rang again - informed no live policy but they had provided a quote!ni demanded my money back, but couldn't help as no policy to cancel . . . Ignored and no deposit returned, no acknowledgement of my complaint for 1 week, so emailed CEO Julian Edwards and British superbike as MCE are their sponsor - and as if by magic, complaint heard and money refunded . . . . And then told I had a policy all along! Never heard so much bullsh!t in my life. Wouldn't touch with a barge pole!!!!!
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Posted 9 years ago
They are rip-off.If you cancel your police you don't get your money back
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(Car Insurance) - Posted 9 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews